Quizizz' multimedia content and gamified learning modules simplify frontline training. Create standardised guides in multiple languages, reinforce your quality benchmarks, interpersonal skills and CX best practices
Conduct periodic checks on your frontline's understanding of quality assurance and customer delight. Run contests among customer-facing teams, reward your CX champions and know what your best employees are doing
Prepare all your employees to handle any situation. Align everyone during exceptional times with uniform communication and learning. Enable your frontline to deal with situations and handle conflict effectively.
Gather insights on every employee's knowledge and understanding of CX and quality. Provide the essential feedback needed to foster of superlative customer service.
Quizizz is used by more than 50 million people every month in
schools, homes, and offices around the world