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Helping a global payment provider embrace self-paced learning with Quizizz

The transition to Quizizz has been a game-changer for us. The platform’s ease of converting existing content and integrating various formats like videos and slides with unique question types has enhanced our training delivery, making it more efficient and effective for our global workforce.

Overall Results:

  • Over 1000 learners trained with 95% completion rate.
  • 120+ activities migrated from powerpoint and Kahoot through easy content import.

This case study focuses on a global provider of payment processing and information management services to the vehicle fleet industry. 

Challenges: 

Before Quizizz, the organization’s training approach primarily relied on instructor-led sessions and standard e-learning modules. With a global team spread across various regions including the United States, Canada, South America, Europe, Asia, and Australia, the organization faced the following challenges :

  • Scaling Learning Initiatives: As the company grew, it found its approach of only instructor-led training challenging to scale. They realized that not all content had to be conveyed in-person, and it was better to utilize the in-person time for more hands-on activities.
  • Engagement & Interactivity: As the organization expanded, maintaining high-quality learning without compromising engagement and retention in self-paced training programs was paramount. Achieving the same level of learner completion and interaction as in-person sessions posed a significant challenge with their existing solution, primarily due to its limited interactivity capabilities.
  • Cost-Effectiveness: The customer wanted to democratize content creation and delivery. They wanted to be able to onboard a large number of trainers and content creators without having to worry about additional cost per employee.  The existing trainer-based pricing model for their training tools was not well-suited to their needs.
  • Adaptability: Adapting training materials to suit different departmental needs, particularly for the fleet division and health financial services, and the ability to use existing content but be able to modify it easily was important to the customer.

Quizizz Solution: 

The Global Talent Development team turned to Quizizz for a more engaging, interactive, and versatile training solution. Quizizz’s platform allowed them to:

  • Convert existing training materials into interactive, self-paced modules easily via Google Slides and Google Forms integrations.
  • Implement gamified quizzes, enhancing engagement and knowledge retention.
  • Provide a unified admin and content management experience, leading to standardization across multiple teams.
  • Integrate various training formats, including video and slide-based content.
  • Manage progress easily using analytics and get actionable insights on what to improve.

Implementation:

The integration of Quizizz into the customer’s training framework involved :

  • Converting existing training materials into Quizizz format.
  • Training the trainers to utilize Quizizz’s features effectively.
  • Customizing training modules to suit different departmental needs, including the fleet division and health financial services.

Results:

The adoption of Quizizz led to significant improvements in training engagement and effectiveness:

  • Increased engagement and positive feedback from trainees.
  • Better alignment with the company’s goal of moving towards self-paced learning.
  • Enhanced ability to track and measure training outcomes.
  • More efficient training process, reducing time spent on traditional methods.

"From my experience, the onboarding team really liked using this platform to test their knowledge, way more than the usual written or Google quizzes. I've also brought it into other training sessions, and let me tell you, both the participants and managers had a blast – it was super interactive and fun. The AI quiz generation? A big help. I just had to tweak it a bit here and there after it was created." ~Sales Coach using Quizizz

Quizizz has played a pivotal role in transforming the organization’s training approach, aligning with their futuristic vision of training and development. As they continue to expand and adapt, Quizizz’s flexible and engaging platform will be a key tool in their journey towards more efficient and effective global talent development.

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