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- 1. Multiple Choice
The highest level need in the Maslow's hierarchy theory of motivation is
Esteem need
Social need
Self actualization need
Safety need
- 2. Multiple Choice
The process of converting the message into communication symbols is known as
Decoding
Encoding
Media
noise
- 3. Multiple Choice
Grapevine is
Formal communication
Barriers to communication
Lateral communication
Informal communication
- 4. Multiple Choice
Which of the following is a financial incentive?
Job enrichment
organisational climate
Job security
Retirement benefits
- 5. Multiple Choice
In the context of management of an organisation, _____________ refers to the process of instructing, guiding,counselling, motivating and leading people in the organisation to achieve its objectives.
Planning
Directing
Staffing
Organising
- 6. Multiple Choice
Every manager can direct his immediate subordinate and take instructions from his immediate boss. Identify the feature of directing.
Directing initiate action
It is a continuous process
Flows from top to bottom
Takes at every level of management
- 7. Multiple Choice
Which of the following is included in the function of Directing?
Instructing
Guiding
Motivating
Leading
All of these
- 8. Multiple Choice
The communication network in which all subordinates under a supervisor communicate through supervisor only is:
Single Chain
Inverted-V
Wheel
Free flow
- 9. Multiple Choice
S Ltd assured their employees that in spite of recession no worker will be retrenched form the job. Name the type of incentive offered to the employees.
a. Recognition
b. Job enrichment
c.Job Security
d. Fringe benefit
- 10. Multiple Choice
At which level of management directing takes place ?
Top
Middle
Low
At every level
- 11. Multiple Choice
Name the style of leadership in which a leader gives orders and insists that they are obeyed.
Democratic leadership
laissez-faire leadership
Autocratic leadership
Participative leader
- 12. Multiple ChoiceKeeping a check on the working of employees isSupervisionMotivationDirectingnone of the above
- 13. Multiple ChoiceThese are those leaders who helps in active participation of his employees in the workingAutocraticDemocraticFree-reign
- 14. Multiple ChoiceDisplaying name of the employee on the notice board for the job performed by him(good work) is which kind of non financial motivationStatusEmployee RecognitionJob SecurityCareer advancement
- 15. Multiple ChoiceThis is the process which helps in molding the behavior of employees from negative to positiveSupervisionMotivationIncentiveLeadership
- 16. Multiple Choice
Trendz Industries provides free car, rent free home and medical allowance to Suresh (director of the company ). Discuss the incentive offered to Ramesh.
Productivity Linked wage Incentives
Bonus
Pay and allowances
Perquisites
- 17. Multiple Choice
Directing takes place throughout the life of the organisation irrespective of people occupying managerial positions. Identify the characteristic highlighted in the above statement
Directing flows from top to bottom
Directing is a continuous activity
Directing initiates action
Directing is a key managerial function
- 18. Multiple Choice
Spread of rumors is possible in--------------communication.
Informal
formal
friendship
- 19. Multiple Choice
Identify the style of leadership the person is following.
Autocratic
participative
free -rein
- 20. Multiple Choice
Obstruction or hindrance to communication like poor telephone connection, inattentive receiver etc. are termed as--------------.
Noise
pollution
no idea
- 21. Multiple Choice
A one who conveys his thoughts or ideas in communication process is known as------------
sender
receiver
sir/maam
- Answer choicesTagsAnswer choicesTags