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Professional Development
University
Interpersonal Skills, Emotional Intelligence, Self Awareness
20 questions
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- 1. Multiple ChoiceDefine "self-motivation."The ability to tell yourself what to do rather than someone else telling you.The ability to stick to something.The ability to feel what others feel.Being positive in the face of adversity.
- 2. Multiple ChoiceDefine "I.Q."The ability to tell yourself what to do rather than someone else telling you.The ability to feel what others feel.A combined score of your math and verbal skills.Is made up of your personal skills and people skills.
- 3. Multiple ChoiceDefine "Emotional Intelligence."The ability to feel what others feel.Is made up of personal skills and people skillsA combination of empathy and social skills.The ability to interact with others in a positive way.
- 4. Multiple ChoiceDefine "Interpersonal Skills."A combination of empathy and social skills.Is made up of personal skills and people skills.The ability to understand who you really are.The ability to feel what others feel.
- 5. Multiple ChoiceDefine "Empathy."The ability to interact with others in a positive way.The ability to feel what others feel.Is made up of personal skills and people skills.A combination of empathy and social skills.
- 6. Multiple ChoiceDefine "Self-Control."The ability to control your urges.The ability to tell yourself what to do rather than someone else telling you.The ability to understand who you really are.The ability to stick to something.
- 7. Multiple ChoiceDefine "Self-Awareness."The ability to understand who you really are.The ability to stick to something.The ability to interact with others in a positive way.The ability to feel what others feel.
- 8. Multiple ChoicePeople who envisioned doing something "bad" had less willpower than those who envisioned doing something "good."TrueFalse
- 9. Multiple ChoiceWhen you postpone a desire you should do which of the following?Set a specific time to give in to the desire.Pick a specific desire as a reward.Set an unspecified time in the future to reward yourself.All of the others.
- 10. Multiple Choice
Which of the following statements DOES NOT apply to IQ?
Inherited
Problem solving
Not inherited
Logical thinking
- 11. Multiple Choice
Which of the following are Goleman's EQ components?
Self-awareness, empathy, social skills
Self-esteem, self-awareness, social skills
Self-esteem, self-awareness, empathy
Self esteem, self-awareness, self-regulation
- 12. Multiple Choice
The ability to stick with something.
self motivation
persistence
optimism
self control
- 13. Multiple Choice
Often it's important to express how you feel. But managing your reaction means knowing when, where, and ___________ to express yourself.
why
who
how
- 14. Multiple Choice
Emotional intelligence is something that develops as we get _________________.
older
smarter
more college degrees
- 15. Multiple Choice
Which stage of negotiation do many people consider the most important part of the process:
Preparation
Concession
Assessment
Mediation
- 16. Multiple Choice
Your coworker Tim tells you that he has been experiencing a lot of stress at work lately. What is the best
advice that you could give Tim that may help him more effectively manage his stress on a daily basis?
Suggest that he reassign some of his work to others
Tell him to use deep breathing and visualization techniques
Encourage him to take on additional projects so he doesn't focus on the stress
Persuade him to take an unpaid leave of absence
- 17. Multiple Choice
Eric sends staff members an email stating that their department's performance during the third quarter
exceeded the company's goals, so each of them will receive a $200 bonus. What technique is Eric using
to motivate staff members to continue the good work?
Financial incentive
Verbal encouragement
Acknowledgment plaque
Public recognition
- 18. Multiple Choice
A serious disagreement or argument
Conflict
Interpersonal
Attitude
Listening
- 19. Multiple Choice
Something that blocks your way
Conflict Management
Deadline
Obstacle
Body Language
- 20. Multiple Choice
Assistance provided by a company for people who buy their products
Nonverbal Communication
Social Skills
Emotional Intelligence
Customer Service
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