No student devices needed. Know more
8 questions
It is a tool used to improve the team and business performance by uncovering the root cause/s, helping you to find the solution, realize an opportunity and develop as a team.
Root Cause Problem Solving
Deming Cycle
Lean Production
Maturity Matrix
It provides a simple but effective approach for problem solving and managing change, ensuring that ideas are appropriately tested before committing to full implementation.
Continuous Improvement
PDCA Cycle
Fishbone Diagram
Pareto Chart
A team has completed understanding of the root causes of the problem(s). What phase of the PDCA process are they completing?
Check
Act
Plan
Do
Which is NOT a tool for Root Cause identification
Fishbone
Five Whys
Pareto Diagram
Reframing
Which is NOT true about the Pareto Principle?
80% of the problem is due to 20% of the causes
We focus on resolving the VITAL FEW
The bar chart presents data in ascending order
The line chart should end at 100%
What tool is used to prioritize causes and separates the vital few from the trivial many?
Affinity Diagram
Fishbone
Pareto Chart
Solution Selection Matrix
This is an effective tool in generating collective ideas in identifying potential root causes and possible solutions to the problem
Brainstorming
Pareto Chart
Analysis of Controls
Change Analysis
This RCA tool is used when there is unique, exclusive cause for a specific problem or issue
Change Analysis
Fishbone
Analysis of Controls
5 whys
Explore all questions with a free account