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10 questions
What is the vocabulary word for: the act of expressing oneself, verbally or non-verbally, so that the message is clearly understood.
communication
paraphrase
misunderstanding
none of the above
Failure to understand a message correctly can lead to a.....
misunderstanding
communication
paraphrase
none of the above
What are the 2 types of communication?
sending and receiving
verbal and non-verbal
What percentage of communication does body language and facial expression make up?
20%
30%
50%
55%
Communication involve both sending skills and receiving skills.
True
False
Sending a message should be very _________ and verbal and non-verbal messages _________ match.
What are the 2 types of listening?
sending and receiving
active and passive
Active listening involves concentrating on what the speaker is saying.
True
False
One way to avoid a misunderstanding is to:
Be specific
Don't choose your words carefully
Don't pay attention
None of the above
Do you feel that there are benefits with effective communication? Some examples may include: helping gain friendships and being more engaged in conversations?
Yes
No
Not sure
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