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- 1. Multiple Choice
The exchange of information through the use of words or actions is
Active listening
Body language
Communication
Aggressive
- 2. Multiple Choice
When the person receiving a message interprets it the same way the sender meant it, it is __________________ communication.
good
misunderstood
effective
confusing
- 3. Multiple Choice
Our facial expressions, tone of voice, movement, appearance, eye contact, gestures, and posture are called _____________________.
verbal communication
nonverbal communication
- 4. Multiple Choice
What is a misunderstanding?
when two people agree on something
when someone takes something in a way that it was not meant to be taken
a fight
a disagreement
- 5. Multiple Choice
When a person states his/her position in a firm but positive manner is
Aggressive
Assertive
Passive
None of the above
- 6. Multiple Choice
Which of the following is an example of a rule for effective communication:
The message must be clear
Sender must deliver the message clearly and concisely
Receiver must be able to hear and receive the message
all the above
- 7. Multiple Choice
Consent means a clear...
Yes
Maybe
No
Silent response
- 8. Multiple Choice
"I TELL YOU" is a way to communicate while being assertive, confident, and respectful.
True
False (wrong answer)
- Answer choicesTagsAnswer choicesTags