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20 questions
What is communication?
Body language only
Active listening skills only
The process of sending and receiving messages
None of the above
What are the 3 methods of communicating?
Paraphrasing, repeating, and reflecting
Verbal, written and nonverbal
Response, translation and reception
Dominant, analytical and sociable
''Nonverbal'' cues could be:
Eye contact
Open arms
Nodding
All of the above
An example of verbal communication is:
Phone conversation
Posture
Eye contact
Writing an email
An example of non-verbal communication is:
Sleeping
Face-to-face conversation
Telephone conversation
Eye Contact
In order to comprehend a message, you must be:
In the conference room
Wearing a suit or dress
Using a telephone
Actively listening
The use of sounds and words to express yourself is what form of communication?
Non-Verbal Communication
Customer Service
Interpretive Dance
Verbal Communication
what is the most effective form of communication
Electronic
Verbal
Yes
All of them, Its situational.
A _____ is finding a solution to a problem that both sides agree on.
Stereotype
Personal Space
_______ is a fixed belief that all members of a group are the same.
Personal Space
Compromise
Stereotype
_______ is the area around you.
Stereotype
Compromise
Cameron is someone you see at school every day. You spend time together during school activities but never away from school. What type of friend is this?
Acquaintance
Casual
Close
Amy is someone you have known since you were born. You go to the same school and you live next door to each other. You spend most of your spare time together. What kind of friend is this?
Acquaintance
Casual
Close
Marley is someone you only see in your classes together. You say hi but nothing more than that. What kind of frien is this?
Acquaintance
Casual
Close
What is not a trait you want in a friend?
selfish
loyal
caring
trustworthy
What is the first thing you should do when you contact someone?
Leave a message
Ask who you are talking to.
Introduce yourself
How do you send a copy of a message to someone without others knowing?
To
BCC
From
CC
Which of the following is a barrier to communication?
Message is not clear
Not listening
Lack of language skills
All of the above
You will get along with adults better if you use effective communication.
True
False
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