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20 questions
Which leadership style where workers are not allowed to provide feedback.
autocratic
democratic
laissez-faire
A set of moral values that a society holds is called __________.
ethics
empathy
integrity
professionalism
The great variety of people and their background experiences, opinions, religions, and ages is known as
bias
empathy
teamwork
diversity
A tendency to be dismissive toward a particular perspective or idea based on prejudice is known as _________.
bias
differences
stereotyping
cultural tendencies
Of what activity is the following the description of: A communication link has to be maintained with subordinates as well as superiors for effective functioning of an enterprise
informational activities
decisional activities
interpersonal activities
Of what activity is the following the description of: managers are continuously involved in decisions of different kinds
informational activities
decisional activities
interpersonal activities
Of what activity is the following the description of: managers have to interact with superiors as well as the sub-ordinates. They must maintain good relations with them.
informational activities
decisional activities
interpersonal activities
Which management style is described here: The manager prefers to make all decisions (or most of them) but focuses on what's best for employees. The benefit is that employees feel the business is taking care of them.
Autocratic
Paternalistic
Democratic
Passive or “laissez-faire"
Which management style is described here: The manager wants input from the whole 'team' and majority rules. Often good decisions are made and employees feel involved in the business (the benefit to this style) but the process is very slow and you can't always make everyone happy.
Autocratic
Paternalistic
Democratic
Passive or “laissez-faire"
Which management style is described here: The manager is disengaged and often hard to find. This type of abdication is often considered by the manager to be delegation. The benefit is that employees often step forward and learn in this environment. The cost is that the direction is scattered and there can be numerous false starts because there is no real manager
Autocratic
Paternalistic
Democratic
Passive or “laissez-faire"
Which management style is described here: The manager prefers to make all decisions (or most of them) but focuses on what's best for employees. The benefit is that employees feel the business is taking care of them.
Autocratic
Paternalistic
Democratic
Passive or “laissez-faire"
Which of the following is a characteristic of a good manager?
Is an accomplished designer
Has worked for many years
Good at communicating
Good at marketing
Your team members are worried about some potential changes in the organization. What should you do? Select the BEST answer.
Focus on providing accurate and timely information to them as you get it.
Ensure your team is focused on completing their daily assignments.
Tell them what they are likely to expect from the coming changes.
In the United States you are very good at organizing and keeping meetings on schedule. Would this type of focus and control be a good practice to use in meetings with co-workers around the world?
No, it is best to make adjustments for other cultures.
Yes, it is always good to control meetings this way.
Yes, it is best to do what you know will work.
No, because language barriers will not allow a focused meeting.
A primary goal of quality assurance and control programs is to:
Beat the competition's product quality
Have the best product prices
Make sure products meet the company standards
Let customers know about the high quality
In general, what is a business's most valuable resource?
Employees
Money
Tooling
Buildings
Which is an advantage of a matrix organization?
Allows organizations to be more self-sustaining
Makes it harder to expand the organization
Focuses on a single decision maker
Leverages expertise of employee where needed
Product managers often have to:
Hire the right people to produce the product
Manage the actions of each of their staff members
Follow a product through its lifecycle
Locate the raw materials needed to productions
You found a huge error in a report that is going to the president of the company shortly. You know who created the problem. What should you do?
Solve the problem without assigning blame.
Report the person who caused the problem
Ask your manager to solve the problem.
Determine the financial impact before taking action.
One of the responsibilities of operations managers is to IMPROVE the efficiency of product development and manufacturing. Which of the following is needed to help accomplish this task?
Product design schedules
Well defined processes
A good staffing plan
A flat organizational structure
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