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20 questions
A budget is
a plan for managing your money
a plan for going into debt
a plan on how to shop
What is consumerism?
A population needing a surplus of food
Encouraging a society to purchase goods and services
A population overly consuming products for its own economy
Which is NOT a common factor for choosing a product?
Easy to carry
Aesthetics
Quality
Price
Our right to safety means
the user should beware of the dangers of using the product
the product will never harm us
when used correctly the product will not harm
a product is only guaranteed for sale for use by professionals
A 'green' customer is one who
buys only green leafy vegetables
only uses money to buy product
engages in environmentally safe practices
The 'right to be informed' ... Tick all appropriate answers.
informs consumers when product go on sale or special
protects consumers from false and misleading information
ensures the consumer knows what a product will do
allows consumers to know ingredients in the products
A customer's 'right to be heard' means
business should respond to customer complaints
we can protest a company's practices
companies cannot suppress customer concerns
customer representation in the creation, implementation and enforcement of laws
An impulse purchase involves
consulting others
planning ahead
following a whim
weighing pros and cons
What is the term given to going from store to store to assess quality or price?
bargain shopping
impulse buying
direct advertising
comparative shopping
What should be the first step of a customer with a complaint?
Write to the CEO
Return to the place of purchase
Contact consumer agency
Retain legal counsel
Which is NOT a factor in choosing where to shop?
The convenience
The price of products
The types of goods and services provided
The type of customer who shops there
Which practices are the responsibilities of a consumer? Tick all appropriate answers.
Using products as mentioned
Seeking a refund without the receipt
Knowing about your choices
Assembling a product without following instructions
What does this label mean?
Products that are fresh
Products that are in season
Products grown without the use of chemicals
What is the name of this feature found on a food label?
Bar code
Line graph
Code system
Identification mark
Which of the following information should be found on a label?Tick all appropriate answers.
Name of product
List of ingredients
The cost of the product
Which is NOT a way for a family to spend wisely?
Buying in bulk
Comparative shopping
Impulse buying
Preparing a shopping list
Date stamping on food aims at
prices
supply of stock
damaged goods
quality
Which is the least important information on a can chicken?
Weight of the contents
Cost of the product
Country of origin
Expiration date
Which of the following is NOT considered a wise customer practice?
Using a prepared shopping list
Comparing prices in various stores
Always purchasing special offers
Reading labels carefully
Which of the following is NOT a reason why manufacturers provide information on labels?
Promoting the sale of their goods
Informing about potential allergens
Comparing prices on similar products
Selecting healthier food for dietary purposes
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