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- 1. Multiple Choice
Balanced scorecard can act as a powerful
Development framework
Operations framework
Service framework
Organizing framework
- 2. Multiple Choice
Consensus gaining while strategy management in balanced scorecard is made at stage of
Feedback and learning
Translating the vision
Business planning
Learning
- 3. Multiple Choice
When a company wants to align performance with their goals and objectives, they often use what?
Strategic goal setting
Balanced scorecard
Balanced marketing
Objective scorecard
- 4. Multiple Choice
Which perspective focuses on training employees?
Learning and growth
Business process
Customer
Financial
- 5. Multiple Choice
Which perspective focuses on increase market share?
Financial
Learning and growth
Business process
Customer
- 6. Multiple Choice
Which perspective focuses on increase net profit?
Learning and growth
Financial
Business process
Customer
- 7. Multiple Choice
Which perspective focuses on standardize operational procedure?
Financial
Learning and growth
Business process
Customer
- 8. Multiple Choice
How many different perspectives are there with a balanced scorecard?
4
2
3
5
- 9. Multiple Choice
What is a Key Performance Indicator?
A way to assess employee behavior.
A synopsis of a business' digital marketing.
A measurable value for tracking business goals.
A look back at all the previous year's objectives.
- 10. Multiple Choice
KPIs should follow the rules for SMART objectives. In SMART, what does the ''S'' represent?
Sanctioned
Sales
Specific
Stock
- 11. Multiple Choice
KPIs should follow the rules for SMART objectives. In SMART, what does the ''M'' represent?
Much
Measurable
Meaningful
Mind
- 12. Multiple Choice
Key Performance Indicators may vary based on all of the following EXCEPT which?
Type of industry
Business goals
Unit
Number of employees
- 13. Multiple Choice
Acronym of PDCA….
Plan, Do, Check, Action
Produce, Direct, Check, Action
Propose, Do, Check, Action
Propose, Do, Check, Activate
- 14. Multiple Choice
Below is KPI type, except….
Proxy
Activity
Exact
Identical
- 15. Multiple Choice
Below is cascading method of KPI, choose the correct answer please…
Shared
Identical
Contribute
All answer is correct
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