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- 1. Multiple Choice
Which of these must be avoided in business letters?
Polite words
Formal words
Abbreviations
Clear details
- 2. Multiple Choice
Which of the following is a correct dateline in a Business Letter?
20 Jan,2022
January 20, 2022
20/01/2022
20-01-22
- 3. Multiple Choice
What does the first paragraph of a business letter explain?
It explains what the receiver has to do.
It explains the reason for writing.
It explains the sender's feeling.
It explains how grateful the sender is.
- 4. Multiple Choice
From the samples of business letters, what type of business letter is it?
Letter of resignation
Letter of invitation
Letter of Inquiry
Letter of sending information
- 5. Multiple Choice
Part 4 is the ....
Heading
Salutation
Inside Address
Header
- 6. Multiple Choice
What word is NOT a synonym for 'to dispatch'?
to send
to bring
to deliver
to ship
- 7. Multiple Choice
Which sentence has a mistake?
We have sent some samples to you separately.
This offer is subject to availability.
Deliver the goods on 1 December at the latest.
We hope that you find these terms satisfactory.
- 8. Multiple Choice
Which word does not mean the same as 'an item'?
a good
an article
a product
a commodity
- 9. Multiple Choice
What is the NOT correct synonym for 'terms of delivery'?
Incoterms
International Commercial terms
dealing terms
shipping terms
- 10. Fill in the Blank
In international..., payments can be made in various ways.
- 11. Multiple Choice
A special price when you buy a large number of products.
amount discount
number discount
value discount
quantity discount
- 12. Multiple Choice
Thank you for your quotation. Please.... as specified below:
send
supply
order
place
- 13. Fill in the Blank
Packing is ... in the price.
- 14. Open Ended
What is the correct form of the verb 'receive' in this sentence: We look forward to....your acknowledgement.
- 15. Multiple Choice
An outstanding account means...
... that the customer is excellent.
...that the result is very good.
...that a payment is overdue.
...a settlement was made on time in the account.
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