Business

12th

grade

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Quality Management

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19 questions

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  • 1. Multiple Choice
    30 seconds
    1 pt
    Which of the following best describes quality?
    The service provided to a customer before, during and after purchasing.
    Products being made to a high standard to meet customer needs.
    A high level of productivity.
  • 2. Multiple Choice
    30 seconds
    1 pt
    Who needs to be satisfied with the quality of products?
    Rivals
    Suppliers
    Customers
  • 3. Multiple Choice
    30 seconds
    1 pt
    Which of the following is usually true about poor quality products?
    They are in demand
    They fail to meet customers expectations
    They are expensive
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