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30 questions
An example of a subjective observation is ___
Mr. Mendez says he is very warm
Mr. Mendez has a temperature of 102°F
Mr. Mendez’s skin is red and flushed
Mr. Mendez is drinking large amounts of water
A leader who sets minimal rules and allows individuals in a group to function in an independent manner is a/an
autocratic leader
democratic leader
mediator leader
laissez-faire leader
A physical change that occurs when a stressor causes the body to go into an alarm or warning mode is
blood vessels constricting and decreasing circulation to the heart and brain
saliva production increasing
pupils in the eyes dilating to improve vision
movement in the digestive tract increasing to speed up digestion of foods
An example of a psychological barrier to communication is ____.
aphasia or a speech impairment
the belief that illness is a punishment from God
a negative attitude and constant complaints
a foreign language
Which of the following factors does not interfere with the communication process
interruptions or distractions
medical terminology
properly working hearing aid
soft, muted voice
Which of the following is not an example of a communication barrier
physical disability
psychological disability
minor or child status
cultural diversity
The exchange of information, thoughts, ideas, and feelings is
listening
empathy
communication
nonverbal behavior
Learning to cooperate and function well with others demonstrates
teamwork
self-motivation
willingness to learn
dependability
Showing truthfulness and integrity and being willing to admit mistakes so they can be corrected is
willingness to learn
acceptance of criticism
honesty
tact
Using good judgment in what you say and do and making sure that a patient’s rights are not violated demonstrates.
competence
tact
dependability
discretion
Being willing to be held accountable for your actions is ____
discretion
self motivation
responsibility
acceptance of criticism
Enjoying your work and having a positive attitude displays
honesty
willingness to learn
dependability
enthusiasm
Being able to identify with and understand another person’s feelings, situation, and motives demonstrates ____.
empathy
tact
patience
responsibility
Factors that must be met to avoid interfering with the communication process are? More than one answer
avoid interruptions or distractions
receiver must hear or receive message
sender delivers message effectively
speak in a low, soft voice
Nonverbal communication involves the following to convey messages or ideas. more than one answer
using terms the patient can understand
Use of feedback
facial expressions
eye contact
Meaning is to show truthfulness and integrity.
responsibility
tact
empathy
honesty
This type of leader bases decisions on what is best for the group as a whole.
laissez-faire
democratic
autocratic
dictator
Temperature 98.6F, Pulse 85, Respirations 15, BP 130/52. More than one answer
signs
symptoms
objective observations
subjective observations
This type of goal usually takes days, weeks,or months to accomplish.
short-term goal
long-term goal
CHOOSE 2: Why should a health care professional keep fingernails short and clean? More than one answer
prevents fatigue and puts less stress on muscles
avoid injuring patients
avoid transmitting germs
shows lack of interest
"To do" list helps with __________________.
time management
enthusiasm
tact
competence
CHOOSE 3: Nonverbal communication involves the following to convey messages or ideas. More than one answer
using terms the patient can understand
body language
facial expressions
eye contact
Delegating tasks helps with time management and can reduce stress
true
false
Some characteristics of a good employee are use of correct grammar, having a good work ethic, practicing teamwork, and accepting responsibility for your actions
true
false
By being negative, you create a poor impression and encourage the same attitude in others
true
false
Every health care worker must be willing to learn new skills and adapt to change.
true
false
Every health care worker should get at least 8 hours of sleep every night
true
false
3. All health
care workers should present an appearance that inspires confidence and
portrays a positive self-image.
a.
True
b.
False
ANSWER:
True
true
false
Shoes worn with a uniform should have at least 2-inch heels to provide the best support
true
false
By working together, a team can accomplish goals much faster than an individual
true
false
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