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- 1. Multiple Choice
Identify the consumer right.
Products should function properly and not cause any injury when used correctly.
Right to a healthy environment
Right to safety
Right to redress
Right to satisfaction of basic needs
- 2. Multiple Choice
Identify the consumer right.
Consumers have the right to perceive accurate information on products and services. Information from advertisements , product labels and user manuals should not be misleading.
Right to be consumer education
Right to be heard
Right to choose
Right to be informed
- 3. Multiple Choice
Identify the consumer right.
Consumers have the right to choose from a variety of products and services that best meet their needs at fair and competitive prices.
Right to choose
Right to seek redress
Right to be heard
Right to satisfaction of basic needs
- 4. Multiple Choice
Identify the consumer right.
Consumers have the right to express their views to goods and service providers with regard to the goods and services received. They also have the right to express their views to the government with regard to consumer issues and policies.
Right to consumer education
Right to seek redress
Right to a healthy environment
Right to be heard
- 5. Multiple Choice
Identify the consumer right.
Consumers have the right to seek compensation for shoddy goods and unsatisfactory services. Goods and service providers can replace faulty products or offer a refund.
Right to consumer education
Right to seek redress
Right to satisfaction of basic needs
Right to be informed
- 6. Multiple Choice
Identify the consumer right.
Consumers have the right to acquire the knowledge and skills to help them make informed choices when buying goods and services. The government and the Consumer Association of Singapore (CASE) work together to provide these knowledge and skills to consumers.
Right to be heard
Right to consumer education
Right to choose
Right to a healthy environment
- 7. Multiple Choice
Identify the consumer right.
Consumers have the right to access essential goods and services that satisfy their basic needs. These include food, water, shelter, clothing, public utilities, education, health care and sanitation.
Right to be heard
Right to consumer education
Right to satisfaction of basic needs
Right to seek redress
- 8. Multiple Choice
Identify the consumer right.
Consumers have the right to live and work in a lean and healthy environment that does not affect their well being individuals should do their part in caring for the environment and limiting pollution.
Right to seek redress
Right to safety
Right to consumer education
Right to a healthy environment
- 9. Multiple Choice
You can find general advice and shopping tips to make informed choices, examples of cases handled by the organisation , laws on protecting consumer rights and alerts on businesses that consumers have filed complained against are found on the CASE website.
True
False
- 10. Multiple Choice
Lemon law allows consumers who purchase defective products from retailers unknowingly can request for the retailer to repair, replace, reduce the price or provide a refund of the defective product.
True
False
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