Day 1 Knowledge Check

Day 1 Knowledge Check

Assessment

Assessment

Created by

Anonymous Anonymous

Professional Development

Professional Development

9 plays

Easy

Student preview

quiz-placeholder

8 questions

Show answers

1.

Multiple Choice

30 sec

5 pts

Who are the abandons?

Customers who bought our product and stopped using it after some time.

Customers who did not renew their subscription after the first bottles expired.

Customers who navigated through the website and put the products in the cart but did not check-out.

Customers who were contacted by the Welcome Calls Team.

2.

Multiple Select

45 sec

5 pts

Which are the reasons for abandons?

Mark ALL the correct answers!

The customers changed their mind because of the cost of the product.

The customers did not feel comfortable buying online.

The customers thought the order went through but it did not.

The order was declined due to fraud tools from their banks.

3.

Multiple Choice

30 sec

5 pts

Which is the only question you could not ask to an abandon?

Were you looking into buying this for yourself or for your loved ones?

How did you come across our website?

Have you ever tried other supplements for this condition before?

Have you already started feeling the amazing benefits of our product?

4.

Multiple Choice

30 sec

5 pts

The best way to engage the customer is by:

Talking everything about the product very quickly so that the customer does not have time to think about objections.

Making up lies about the product to make the customer believe it can heal a lot of diseases.

Asking many questions to make them open up and create rapport using points of connection.

Saying that they must buy it today otherwise we will not have the product anymore tomorrow.

5.

Multiple Choice

30 sec

5 pts

We want our agents to sound...

Transactional

Conversational

Explore all questions with a free account

or continue with
Microsoft
Apple
Others
By signing up, you agree to our Terms of Service & Privacy Policy
Already have an account?

Find a similar activity

Create activity tailored to your needs using

Quizizz AI
Prime Products - Knowledge Check

5 questions

Prime Products - Knowledge Check

assessment

Professional Development

BOS Knowledge Check

10 questions

BOS Knowledge Check

assessment

Professional Development

Day-1 Knowledge Check for Welcome Calls

10 questions

Day-1 Knowledge Check for Welcome Calls

assessment

Professional Development

HG IBOT Overview Knowledge Check 2

10 questions

HG IBOT Overview Knowledge Check 2

assessment

Professional Development

Welcome Calls

10 questions

Welcome Calls

assessment

Professional Development

ABM Session 1 - Calling the Play

6 questions

ABM Session 1 - Calling the Play

assessment

Professional Development

Perform Upselling

5 questions

Perform Upselling

assessment

Professional Development

Upselling skills quiz

10 questions

Upselling skills quiz

assessment

Professional Development