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15 questions
What is absent listening?
When you are listening to the other person with total concentration, eye contact, etc.
When you are not paying attention to what a person is saying
When you are doing two things at the same time
What is partial listening?
When you are listening to the other person with total concentration, eye contact, etc.
When you are not paying attention to what a person is saying
When you are doing two things at the same time and not fully listening
What is full listening?
When you are kind of paying attention to someone
When you are not paying attention to what a person is saying
When you are listening to the other person with total concentration, eye contact, etc.
What are some environmental barriers to listening?
Talking too fast, an accent, a difficult subject, disagreeing with the speaker.
Loud noises in the background, sitting far apart, interruptions.
Impatience, boredom, lack of focus, daydreaming.
What are some speaker related barriers to listening?
Talking too fast, an accent, a difficult subject, disagreeing with the speaker.
Loud noises in the background, sitting far apart, interruptions.
Impatience, boredom, lack of focus, daydreaming.
What are intrinsic barriers to active listening?
Talking too fast, an accent, a difficult subject, disagreeing with the speaker.
Loud noises in the background, sitting far apart, interruptions.
Impatience, boredom, lack of focus, daydreaming.
What are some belief filters that affect your ability to actively listen?
Using your own experience to make a decision instead of listening to the other person.
Making assumptions about what someone is saying.
Have your mood alter what the other person is saying.
What are some experience filters that affect your ability to actively listen?
Using your own experience to make a decision instead of listening to the other person.
Making assumptions about what someone is saying.
Have your mood alter what the other person is saying.
What are some mood filters that affect your ability to actively listen?
Using your own experience to make a decision instead of listening to the other person.
Making assumptions about what someone is saying.
Have your mood alter what the other person is saying.
It is better to try to understand what the person is saying than to think of questions as someone speaks?
True
False
Body language is not involved in active listening.
True
False
Interrupting someone and finishing their sentences are signs of an active listener.
True
False
If you restate what the person has said it shows them you are listening.
True
False
How many of the 6 techniques for active listeners do you use?
1-2
2-3
3-4
All of them
What is 1 active listening technique that you would like to start using, and why?
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