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- 1. Multiple Choice
What are the best phrases used to set a positive tone during conversation?
Please don't hesitate...
Let me check this for you, one moment, please
Go to our website and find out
No I can't do that
- 2. Multiple Choice
What should you do if you reply late?
Just Reply
Reply and Apologize
Just Apologize
Ignore
- 3. Multiple Choice
You are introduced to a new colleague. Which sentence is clearly wrong?
Hello, I have heard so much about you.
How do you do?
It is a pleasure to meet you.
Hello, how are you?
- 4. Multiple Choice
When do you need to use etiquette?
When you are on your cell phone
When you send emails
When you are posting online
When you are sending message in any group
- 5. Multiple Choice
You Should End The Conversation When Someone Says, "Good bye"
True
False
- 6. Multiple Choice
Can you use inappropriate words during a formal chat ?
Yes
No
- 7. Multiple Choice
Can we use all Capital or All Upper case words during any Group chat.
True
False
- 8. Multiple Choice
What are the basic rules of chat interaction?
Being strict
Keep the chat serious
Provide a proper introduction
- 9. Multiple Choice
The chat abbreviation "brb" stands for:
Be Right Back
Boring, Really Boring
Been Really Busy
Better Run, Bye
- 10. Poll
When introducing people to each other, which of the following is the correct method?
A woman is introduced to a man.
An older person is introduced to a younger person.
A more important person is introduced to a less important person.
A younger person is introduced to an older person.
- 11. Poll
How employees feel about using emojis or emoticons in work communications:
😍
I use them all the time because they help me show the feelings behind the message.
i use them sparingly since I don't think they appear very professional
😲😲😲😲
🤐🤐🤐🤐
i never use them and prefer to express myself in writing
😎😎
i use them sometimes but limit usage to casual exchanges with coworkers and not found communications with higher-ups
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