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Professional Development
Professional Development
IHG WAY OF CLEAN 5-S CLEANING PROGRAM
10 questions
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- 1. Fill in the Blank
What is the full form of QSE ?
- 2. Multiple Choice
What is the submission period for Q3 QSE for operating hotels?
01st Aug to 10th Aug 2021
21st Jul to 05th Aug 2021
26th Jul to 10th Aug 2021
21st Jul to 31st Jul 2021
- 3. Multiple Choice
What happens while an active chemical sits for a certain amount of time?
The chemical breaks down the dirt and kills harmful germs effectively.
The chemical softens the material.
The chemical changes the color of the dirt so that you can see it easily.
- 4. Multiple Choice
You can ensure that your hotel is 'hygienically' clean by cleaning, sanitizing and disinfecting different areas.
True
False
Can't Say
- 5. Multiple Choice
Which one of the following is a general cleaning tip?
Assess the space to determine what needs to be serviced.
Remember to dust daily to avoid dust build-up.
Work clockwise around the room – from high to low, back to front, and in consistent motions and movements.
All of these.
- 6. Multiple Choice
As per IHG Culture of Clean program, QSE is mandatory to compliance the same ?
Yes
No
Can be opted as per inventory of hotel
Can be opted as per size of hotel
- 7. Multiple Choice
During the Prep then Clean Process, who performs maintenance checks when surveying the suite and repairs any items that require attention when servicing the suite?
Room attendant.
Engineer.
Operations manager.
Front desk agent.
Any of the above.
- 8. Multiple Choice
What are some typical public areas that need to be kept aesthetically and hygienically clean?
Elevators, including the tracks and buttons.
Hallways.
The lobby.
All of the above.
- 9. Multiple Choice
The remote control is a High Touch Area because it comes into frequent contact with guests' hands.
True
False
Can't Say
- 10. Multiple Choice
Identify the tool in the image?
Extendable pole with toilet scrubbing attachment.
Extendable pole with floor cleaning attachment.
Extendable pole with window cleaning attachment.
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