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- 1. Multiple Choice
How often does Windows 7/Vista automatically defragment a hard drive?
once a week
once a day
once a month
once an hour
- 2. Multiple Choice
If you enter a command and want to terminate its execution before it is finished, you
can press ____ to do so.
Ctrl+Break
Ctrl+V
Ctrl+B
Ctrl+C
- 3. Multiple Choice
Where can a user find out more information about a hardware or network failure that
occurred on that particular PC?
Event Viewer
Performance Information and Tools
Task Scheduler
Resource Monitor
- 4. Multiple Choice
What task can't be performed by using Task Manager?
end a process
end process tree
restart a process
start a process
- 5. Multiple Choice
What Performance counter tracks the percentage of time the hard drive is in use?
Avg. Disk Queue Length
% Disk Time
Disk Buffer Length
Max Disk Queue Length
- 6. Multiple Choice
What command will open the Memory Diagnostics utility?
memdiag.exe
mdsched.exe
ramcheck.exe
memfix.exe
- 7. Multiple Choice
What console can be used to enable, disable, start, or stop a service?
msconfig
services.msc
devmanage.msc
taskmgr
- 8. Multiple Choice
Name the Windows RE command that can be used to manage hard drives, partitions,
and volumes.
wpeinit
bootrec
bdcedit
diskpart
- 9. Multiple Choice
If you suspect corrupted system files are causing issues, what command can be run to
search for and replace the corrupted files?
chkdsk /scannow
sfc /scannow
sfc /r
chkdsk /r
- 10. Multiple Choice
What is the name of the program that reads the settings in the Boot Configuration
Data (BCD) file and manages the initial startup of the OS?
MBR program
Session Manager program
Windows Boot Loader
Windows Boot Manager
- 11. Multiple Choice
You can use what utility to convert two or more basic disks to dynamic disks?
Disk Management
Windows Management
System Management
Disk Config
- 12. Multiple Choice
Volumes within an extended partition are known by what term?
extended volumes
extra volumes
logical drives
logical expansions
- 13. Multiple Choice
When troubleshooting a device or service that has failed to start, what utility may
have information regarding the cause?
Microsoft Management Console
Event Viewer
Performance Monitor
Resource Monitor
- 14. Multiple Choice
If you need to find the model and speed of the installed processor and hard drive and
the amount of memory installed, what utility should you open?
Task Manager
msinfo32.exe
Event Viewer
msconfig.exe
- 15. Multiple Choice
You can quickly identify a problem with memory or eliminate memory as the source
of a problem by using what tool?
Last Known Good Configuration
Event Viewer
Device Manager
Memory Diagnostics
- 16. Multiple Choice
What should be done if a system cannot boot from the hard drive?
Reinstall Windows
Boot from the Windows setup DVD
Run System File Checker
Replace the hard drive
- 17. Multiple Choice
What application can be used to set Windows 8 to boot into Safe Mode while still in
Windows?
msconfig.exe
sfc.exe
services.msc
rstrui.exe
- 18. Multiple Choice
What command can be used to display IP addresses assigned to all network
connections on a system?
msconfig
netstat
ipconfig
netcfg32
- 19. Multiple Choice
If a device does not receive an IP address from a DHCP server, the device may resort
to what kind of IP address?
APIPA
random IP address
public IP address
dynamic IP address
- 20. Multiple Choice
Under what circumstance might you use a loopback plug?
to test a USB port
to capture network packets
to test a network cable
to find the max speed of a connection
- 21. Multiple Choice
What type of network device keeps a table of the MAC addresses of the devices
connected to it?
hub
router
NIC
switch
- 22. Multiple Choice
If you're looking to install Gigabit Ethernet, what cabling system would you use?
coaxial
thinnet
Cat-6
RG-59
- 23. Multiple Choice
Which physical topology uses a centralized device to manage traffic on the network?
mesh
ring
bus
star bus
- 24. Multiple Choice
How is the network portion and the host portion of an IP address identified?
dynamic address
DHCP address
default gateway
subnet mask
- 25. Multiple Choice
Why are there twists in the wires that are used for network cabling?
the twists increase the cable strength
the twists reduce crosstalk
the twists make it easier to punchdown the cable
the twists reduce the amount of copper needed
- 26. Multiple Choice
What protocol makes a connection, checks whether the data is received, and resends
it if it is not?
TCP
UDP
IP
DNS
- 27. Multiple Choice
What command can be used to flush the local DNS cache on a Windows computer?
nslookup -f
ipconfig /flushdns
dns dump
service dnscache restart
- 28. Multiple Choice
What statement regarding crossover cables is accurate?
it's normally used to connect a computer to a hub or switch
you use the T568B wiring standard on both ends
it is required to connect two Gigabit Ethernet switches together
it can be used to connect two PCs together
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