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How often does Windows 7/Vista automatically defragment a hard drive?
once a week
once a day
once a month
once an hour
If you enter a command and want to terminate its execution before it is finished, you
can press ____ to do so.
Where can a user find out more information about a hardware or network failure that
occurred on that particular PC?
Performance Information and Tools
What task can't be performed by using Task Manager?
end a process
end process tree
restart a process
start a process
What Performance counter tracks the percentage of time the hard drive is in use?
Avg. Disk Queue Length
% Disk Time
Disk Buffer Length
Max Disk Queue Length
What command will open the Memory Diagnostics utility?
What console can be used to enable, disable, start, or stop a service?
Name the Windows RE command that can be used to manage hard drives, partitions,
If you suspect corrupted system files are causing issues, what command can be run to
search for and replace the corrupted files?
What is the name of the program that reads the settings in the Boot Configuration
Data (BCD) file and manages the initial startup of the OS?
Session Manager program
Windows Boot Loader
Windows Boot Manager
You can use what utility to convert two or more basic disks to dynamic disks?
Volumes within an extended partition are known by what term?
When troubleshooting a device or service that has failed to start, what utility may
have information regarding the cause?
Microsoft Management Console
If you need to find the model and speed of the installed processor and hard drive and
the amount of memory installed, what utility should you open?
You can quickly identify a problem with memory or eliminate memory as the source
of a problem by using what tool?
Last Known Good Configuration
What should be done if a system cannot boot from the hard drive?
Boot from the Windows setup DVD
Run System File Checker
Replace the hard drive
What application can be used to set Windows 8 to boot into Safe Mode while still in
What command can be used to display IP addresses assigned to all network
connections on a system?
If a device does not receive an IP address from a DHCP server, the device may resort
to what kind of IP address?
random IP address
public IP address
dynamic IP address
Under what circumstance might you use a loopback plug?
to test a USB port
to capture network packets
to test a network cable
to find the max speed of a connection
What type of network device keeps a table of the MAC addresses of the devices
connected to it?
If you're looking to install Gigabit Ethernet, what cabling system would you use?
Which physical topology uses a centralized device to manage traffic on the network?
How is the network portion and the host portion of an IP address identified?
Why are there twists in the wires that are used for network cabling?
the twists increase the cable strength
the twists reduce crosstalk
the twists make it easier to punchdown the cable
the twists reduce the amount of copper needed
What protocol makes a connection, checks whether the data is received, and resends
it if it is not?
What command can be used to flush the local DNS cache on a Windows computer?
service dnscache restart
What statement regarding crossover cables is accurate?
it's normally used to connect a computer to a hub or switch
you use the T568B wiring standard on both ends
it is required to connect two Gigabit Ethernet switches together
it can be used to connect two PCs together