Email Communication

Assessment
•
Shon-Ann Sinclair
•
Business
•
10th - 11th Grade
•
52 plays
•
Hard
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14 questions
Show answers
1.
Multiple Choice
It is always important to have a subject line in an email.
True
False
2.
Multiple Choice
Electronic communication consists of _____.
Faxes, texts and handwritten notes
Any communication sent by computer, phone or fax
Having employees use internal notice boards to communicate
Memos, blogs and accounting software
3.
Multiple Choice
Having multiple subjects in one email is acceptable business practice.
True
False
4.
Multiple Choice
Select which tip regarding email tone is most appropriate.
Avoid using absolute words like all, none, never or always.
Eliminating a proper opening and closing is acceptable as you are very familiar with the recipient
The frequent use of all caps in emails is acceptable to get your point across.
Using the word "you" in an email is a great way to personalize the message.
5.
Multiple Choice
Which of the following is NOT an advantage of both teleconferencing and videoconferencing?
Saves time and money by reducing travel
Increase communication and collaboration in teams
It is possible to share visual information such as PowerPoint slides and non-verbal messages
Speed up decision making
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