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- Multiple ChoicePlease save your changes before editing any questions.
Communication is a learned skill.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
Communication is the act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, and feelings.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
By listening effectively, you can get more information from other people, increase others' trust in you, increase conflict, and better understand how to work with others.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
Which of these are strong Interviewing Skills
Punctuality
Casual Language
Enthusiasm
Preparedness
- Multiple ChoicePlease save your changes before editing any questions.
I am showing initiative if...
I see something say something
Ignore it, it's not my job
I see what needs to be done and do it even if it is not my responsibility
Do my job perfectly
- Multiple ChoicePlease save your changes before editing any questions.
90% of Communication is made up of
Listening
Non-verbal communication
Opinion
Suggestion
- Multiple ChoicePlease save your changes before editing any questions.
My responsibilities to my employer include
punctuality
best use of work time
following safety guidelines
giving my opinion on best practices
- Multiple ChoicePlease save your changes before editing any questions.
Why might a person from Georgia have trouble understanding a person from New York?
Use of jargon
Use of different tones
Use of different dialects
Use of different languages
- Multiple ChoicePlease save your changes before editing any questions.
What term describes a variation of a language spoken by a particular group of people?
Tone
Jargon
Dialect
Semantics
- Multiple ChoicePlease save your changes before editing any questions.
Smiling and rolling your eyes are examples of
tone
jargon
gestures
semantics
- Multiple ChoicePlease save your changes before editing any questions.
Buzzwords, technical language, and slang in a profession are called
jargon
semantics
noise
bias
- Multiple ChoicePlease save your changes before editing any questions.
"Frenemy" and "busted" are examples of
jargon
semantics
gestures
slang
- Multiple ChoicePlease save your changes before editing any questions.
People often judge the sincerity of a speaker by his or her
clarity
tone
gestures
jargon
- Multiple ChoicePlease save your changes before editing any questions.
Body language and gestures are an example of
context
nonverbal communication
medium
compassion
- Multiple ChoicePlease save your changes before editing any questions.
What is referred to as the ability to focus closely on what another person is saying to summarize the true meaning of a message?
Listening
Hearing
Communicating
Discussing
- Multiple ChoicePlease save your changes before editing any questions.
Language differences, assumptions, cultural differences, and noise can all be
jargon
action-required information
interpersonal communication
obstacles to good communication
- Multiple ChoicePlease save your changes before editing any questions.
A(n) ____________ is an preconceived idea about something that could affect a message usually negatively. (Select all that apply)
bias
thought
prejudice
discussion
- Multiple ChoicePlease save your changes before editing any questions.
Nonverbal communication is communication without words and includes (select all that apply).
Facial expressions
Gestures
Eye contact
Listening
- Multiple ChoicePlease save your changes before editing any questions.
A two-way communication that has delayed feedback is interpersonal communication.
True
False
- Multiple ChoicePlease save your changes before editing any questions.
Which of the following is not one of the eight steps of effective writing.
Think about the audience
Taking a survey
Identify the topics
Read through the draft