A. Providing urgent medical care on the scene of an incident

B. Transporting patients to receive prolonged care

C. Stabilizing patients for transportation

D. Performing emergency surgeries such as a tonsillectomy

A. Fire fighter

B. Police officer

C. Parole officer

D. District court judge

A. Robotic answering service

B. Texting pictures of an emergency

C. Tweeting using #emergency911

D. Universal emergency kiosks

A. Calls can be diverted to the wrong dispatch center depending on the cell tower the call is made through

B. More people call 9-1-1 because they have their phones on them all the time

C. Lines are tied up by people trying to text 9-1-1

D. Cell phones have less reliable service so there are more dropped calls

A. Face-to-face communication

B. Training together often

C. Using emergency dispatchers

D. Establishing strategies for resource management