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- 1. Multiple Choice
What should you always use in an email?
Emojis
Casual language
All caps
Subject line
- 2. Multiple Choice
Before you press send, you should always ___________ your email.
delete
proofread
bold
forward
- 3. Multiple Choice
You need a greeting or salutation in emails.
True
False
- 4. Multiple Choice
You should avoid using ALL CAPS in your emails.
True
False
- 5. Multiple Choice
What is the best way to start a professional email?
Hey!
Dear Mrs. Emory,
What's up?
YO!
- 6. Multiple Choice
Some questions and conversations are best to have face-to-face because there’s a large risk of misunderstanding in email.
True
False
- 7. Multiple Choice
Which of the following should NOT be included in a complaint?
A description of your concerns
Attempts you made to resolve a problem
TYPING IN ALL CAPS TO SHOW THAT YOU ARE ANGRY
Ideas for how the problem could be solved
- 8. Multiple Choice
What should be included in the subject line when you email a teacher?
Just your name
Nothing
The topic of your email
Your teacher's name
- 9. Multiple Choice
When you receive an email that upsets you or makes you mad, you should
Wait until you are calm and think about how to respond appropriately
Write back immediately and vent your feelings
Write back in ALL CAPS with lots of exclamation points!!
Delete it
- 10. Multiple Choice
What is it important to do with every email?
Reread your email and fix any typos.
Make sure that your tone is appropriate.
Add a relevant subject line.
Have a great greeting and closing.
All of the above
- 11. Multiple Choice
What should you be mindful of when writing an email?
Emails can be saved forever and forwarded to others.
Emails delete themselves after three days.
Emails are temporary and unimportant.
Emails replace the need to ever communicate verbally.
- 12. Multiple Choice
When you use "REPLY ALL" your response goes to
The email sender
The email sender and everyone else who received the email
Just you
You and the email sender
- 13. Multiple Choice
Why should you avoid gossiping or complaining in emails?
Emails can easily be forwarded to others.
Emails can be stored forever.
You never know who will see your email.
All of the above.
- 14. Multiple Choice
Which is an appropriate closing for an email?
L8
Sincerely,
TY
TTYL
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