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10 questions
If the guest is staying multiple nights, Housekeeping Stayover service will be performed?
Daily Turndown service
Housekeeping will be performed on Request only
Once in five days
If the guest does require housekeeping service, guest cannot be in the room at the time of cleaning.
True
False
If the guest request Housekeeping service at check in or at any point during their stay, the colleague should confirm a time that is preferable for the guest to have thier guest room cleaned
Guest should provide a time/range of 1hr window.
Guest should provide a time/range of 4hr window.
Guest should provide a time/range of 2hr window.
How many steps to be followed for IHG Way of Clean program?
IHG Way of Clean 10s
IHG Way of Clean 7s
IHG Way of Clean 5s
IHG recommended chemicals products are
Oxivir
Diversey
Lizol
How many colour coded microfiber cloth system must be used for guest room cleaning as well as throughout the hotel
5
3
10
Pink colour coded microfiber is used for
Yellow colour coded microfiber cloth used for
Blue colour coded microfiber is used for
What are the 5 step process of IHG Way of Clean
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