Chap. 11 Enterprise Resource Planning

1.

Multiple Choice

30 sec

1 pt

Which of the following describes an ERP system?

B. ERP systems enable people in different business areas to communicate

C. ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization’s performance

D. All of the above

2.

Multiple Choice

30 sec

1 pt

2. What is at the heart of any ERP system?

A. Information

B. Employees

C. Customers

D. Database

3.

Multiple Choice

30 sec

1 pt

3. What must a system do to qualify as a true ERP solution?

A. Be flexible

B. Be modular and closed

C. Extend within the company

4.

Multiple Choice

30 sec

1 pt

Which of the following is a reason for ERPs explosive growth?

B. ERP addresses the need for global information sharing and reporting

C. ERP is used to avoid the pain and expense of fixing legacy systems

D. All of the above

5.

Multiple Choice

30 sec

1 pt

What are several different types of software, which sit in the middle of and provide connectivity between two or more software applications?

A. Middleware

B. Enterprise application integration middleware

C. Automated business process

D. e-business infrastructure

6.

Multiple Choice

45 sec

1 pt

What represents a new approach to middleware by packaging together commonly used functionality, such as providing prebuilt links to popular enterprise applications, which reduces the time necessary to develop solutions that integrate applications from multiple vendors?

A. Middleware

B. Enterprise application integration middleware

C. Automated business process

D. e-business infrastructure

7.

Multiple Choice

30 sec

1 pt

Who are the primary users of SCM systems?

A. Sales, marketing, customer service

B. Accounting, finance, logistics, and production

C. Customers, resellers, partners, suppliers, and distributors

D. All of the above

8.

Multiple Choice

30 sec

1 pt

Which application’s primary business benefits include market demand, resource and capacity constraints, and real-time scheduling?

A. CRM

B. SCM

C. ERP

D. All of the above

9.

Multiple Choice

30 sec

1 pt

Which application’s primary business benefits include forecasting, planning, purchasing, material management, warehousing, inventory, and distribution?

A. CRM

B. SCM

C. ERP

D. All of the above

10.

Multiple Choice

30 sec

1 pt

What is the primary difference in an organization before and after an ERP installation?

A. Employees work across different departments

B. Databases across departments are separate

C. Central database for all departments

D. All of the above

11.

Multiple Choice

30 sec

1 pt

Which evolution of ERP contains materials planning, order entry, distribution, general ledger, accounting, and shop floor controls?

A. ERP

B. Extended ERP

C. ERP II

D. None of the above

12.

Multiple Choice

30 sec

1 pt

Which evolution of ERP contains scheduling, forecasting, capacity planning, e-commerce, warehousing, and logistics?

A. ERP

B. Extended ERP

C. ERP II

D. None of the above

13.

Multiple Choice

30 sec

1 pt

Which evolution of ERP contains project management, knowledge management, workflow management, CRM, human resources management, portal capability, and integrated financials?

A. ERP

B. Extended ERP

C. ERP II

D. None of the above

14.

Multiple Choice

20 sec

1 pt

When a user enters or updates information in one ERP module, it is immediately and automatically updated throughout the entire system.

True

False

15.

Multiple Choice

30 sec

1 pt

One of the primary reasons for ERPs explosive growth is that an ERP system is a logical solution to the many incompatible applications found in business today.

True

False

16.

Multiple Choice

30 sec

1 pt

To qualify as an ERP system it must be flexible, modular and open, comprehensive, and beyond the company.

True

False

17.

Fill in the Blank

1 min

1 pt

Integrations are achieved by using ___________.

18.

Fill in the Blank

1 min

1 pt

Sales, marketing, and customer service are the primary users of ______ systems.

19.

Fill in the Blank

1 min

1 pt

Accounting, finance, logistics, and production are the primary users of ___________ systems.

20.

Multiple Choice

30 sec

1 pt

The primary purpose of an ERP is to collect, update, and maintain department wide information.

True

False

Explore this activity with a free account