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- 1. Multiple Choice
Q1. ------------------------- ensures that actual activities conform to planned activities .
Planning
Organising
Controlling
Staffing
- 2. Multiple Choice
Q2. Which of the following is a characteristic of controlling?
Goal oriented
Pervasive
Continuous
All
- 3. Multiple Choice
Which of the following highlights the significance of controlling?
Ensures order and discipline
Helps achieving organisational goals
Efficient use of Resources
All
- 4. Multiple Choice
When something goes wrong in these areas, the entire organisation suffers. They are ----------------------
Key Defining Areas
Key losing Areas
Key Performing Areas
Key Result Areas
- 5. Multiple Choice
Pick the odd one out
Reduction of defects from 10 to 2.
Reduce cost by 5%
Improving motivation level of employees
Sales target to increase by 20lakhs.
- 6. Multiple Choice
Identify the incorrect statement
Planning without controlling is meaningless
Planning is blind without controlling
Planning and controlling are both forward looking
Planning and controlling are both backward looking
- 7. Multiple Choice
Identify the correct order
(1) Measuring Performance
(2) Taking Corrective Action
(3) Analysing deviation
(4) Comparing performance with standards
4-3-2-1
1-2-3-4
1-4-3-2
2-3-4-1
- 8. Multiple Choice
Which of the following helps in judging accuracy of the standards set?
Planning
Staffing
Controlling
All
- 9. Multiple Choice
The last step in controlling process is-------------
Analysing deviation
Taking Corrective action
Measuring performance
Establishing standard
- 10. Multiple Choice
Which of the following is a quantitative standard?
Improving employee relations
Improving reputation
Cost cut by 10%
Improving motivation
- 11. Multiple Choice
Which principle is based on the belief that an attempt to control everything may end up in controlling nothing?
Key Resulting areas
Critical point control
Management by exception
Standard by exception
- 12. Multiple Choice
Which step precedes ‘Comparing actual performance with standards’?
Setting performance standards
Analysing Deviations
Measurement of Actual Performance
None
- 13. Multiple Choice
What should be the ‘Focus Point’ for a manager while controlling?
Key Resulting Areas
Management by exception
Control by exception
All of the given
- 14. Multiple Choice
Which of the following is not a process of controlling?
Analyzing deviations
Integrates employees efforts
Taking corrective measures
Setting performance standards
- 15. Multiple Choice
Remedial actions taken to prevent deviation in future is called-------------------------------------
Measurement of actual performance
Taking corrective actions
Analyzing deviations
Setting performance standards
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