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30 questions
As per the Caveat Venditor “Let the ___________ beware”
NGO’s provide _____________ assistance to consumer’s by way of aid and legal advice.
Ask for a __________ on purchase of goods and services.
.......................... is said to a king in a free market economy.
Business must avoid unscrupulous, exploitative and unfair ........... practices.
Business firms should aim at long-term profit maximization through ...........................
The CPA provides for ........................... number of consumer rights.
The consumer has a right to have complete ........................... about the product.
The consumer must have the right to choose between different products at ........................... prices.
When a consumer feels exploited, he/she has the right to approach a ........................... to file a complaint. -
The Consumer Protection Act, 1986 provides for a __________ at the district, state and national levels for redressal of consumer grievances.
.Replacement of a damaged product is one of the example of _________ available to the consumer.
“Let the buyer beware” has now been changed to “Let the seller beware”.
TRUE
FALSE
Each state commission must have one women as its member.
TRUE
FALSE
Consumer Protection Act provides 5 consumer rights to help in getting their grievances redressed.
TRUE
FALSE
The consumers has the forced to choose from the available variety of products. [
TRUE
FALSE
NGOs does not take initiative in filing cases in consumer courts in the internet of general public.
TRUE
FALSE
A legal heir or representative of a deceased consumer cannot file a complaint in consumer forum
TRUE
FALSE
The consumer must be assured whenever possible access to a variety of goods and services at competitive prices.
a. Right to Consumer Protection Act
b. Right to choose
c. Right to safety
d. Right to be heard
The consumer provides to approach the government and public bodies when decision and policies are made which can hamper consumer interests.
a. Right to safety
b. Right to be heard
c. Right to Consumer Protection Act
d. Right to consumer education.
Consumer Protection Act is applicable:
a. Immovable goods
b. Movable goods
c. Specific goods and services
d. All goods and services.
“Consumer has the right to present before the appropriate forum or authourities all those matters which effect his interests”. It is termed as right to be :
a. Heard
b. Informed
c. Safety
d. Education
When does false representation that the goods are of the particular standard, quality is termed as:
a. Restricted trade practices
b. Unfair trade practices
c. Caveat emptor
d. Caveat Vendittor
Identify the importance of consumer protection according to consumers point of view.
a. Consumer ignorance
b. Government intervention
c. Moral justification
d. Social responsibility
A consumer has a right to fill a complaint and to be heard in case of dissatisfaction with goods or services according to which right of consumer protection act?
(a) Right to be heard
(b) Right to seek redressal
(c) Right to choose
(d) Right to consumer education
IDENTIFY THE CONSUMER RIGHT
IDENTIFY THE RIGHT
IDENTIFY THE INFORMATION WHICH IS PART OF A CONSUMER RIGHT
IDENTIFY IT
IDENTIFY STANDARDISATION MARK USED FOR WHICH TYPE OF PRODUCT
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