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- 1. Multiple Choice
In Controlling, actual performance is compared with
(a) Performance of other employees
(b) Performance of previous year
(c) Planned Performance
(d) None of the above
- 2. Multiple Choice
Controlling is
(a) Backward looking function
(b) Forward looking function
(c) Both backward as well as forward looking function
(d) None of the above
- 3. Multiple Choice
Controlling and Planning are
(a) Independent functions
(b) Interdependent functions
(c) Both (a) and (b)
(d) None of the above
- 4. Multiple Choice
Under critical point, control manager
(a) Critically observes and takes action on every deviation
(b) Ignores deviation
(c) Gives more importance to deviations taking place in key areas
(d) None of the above
- 5. Multiple Choice
Under management by exception manager
(a) Set up a range and deviation with in the range are ignored and beyond range are taken seriously.
(b) All deviations are taken seriously
(c) Both (a) and (b)
(d) None of the above
- 6. Multiple Choice
When mismatch between plan and actual performance is due to over or under stating of plan, then it is called
(a) Strategic Control
(b) Operational Control
(c) Both (a) and (b)
(d) None of the above
- 7. Multiple Choice
Controlling is performed at
(a) Top level
(b) Middle level
(c) Supervisory level
(d) All of the above
- 8. Multiple Choice
Planning provides
(a) Direction to Controlling
(b) Base of Controlling .
(c) Standard for Controlling
(d) All of the above
- 9. Multiple Choice
If deviations are minor, it should
(a) Be taken seriously
(b) Be ignored
(c) Be reported to top level
(d) None of the above
- 10. Fill in the Blank
Difference between plan and actual performance is called __________________.
- 11. Fill in the Blank
Controlling not only checks performance, but it also judges accuracy of _________________.
- 12. Fill in the Blank
If there is any deviation between plan and actual performance, then managers take __________________.
- 13. Fill in the Blank
Under Critical Point Control, the whole organisation’s departments are divided into __________________ and __________________.
- 14. Fill in the Blank
__________________ function ensures work accomplishment as per plan.
- 15. Fill in the Blank
In last step in Controlling process __________________ is prepared.
- 16. Fill in the Blank
Controlling is both __________________ looking and __________________ looking function.
- 17. Multiple Choice
Controlling functions end after giving feedback report.
TRUE
FALSE
- 18. Multiple Choice
Controlling is a task of supervisory level.
TRUE
FALSE
- 19. Multiple Choice
A manager who tries to control everything may end up controlling nothing.
TRUE
FALSE
- 20. Multiple Choice
Deviations can be negative only
TRUE
FALSE
- 21. Multiple Choice
Controlling is needed at ________ levels.
(a) Top level
(b) Middle level
(c) Lower level
(d) All
- 22. Multiple Choice
An efficient control system helps to:
(a) Achieve objectives
(b) boost Employee’s Morale
(c) Efficient use of Resources
(d) All of the above
- 23. Multiple Choice
________ is not included in the controlling process.
(a) Measurement of actual performance.
(b) Comparison of actual performance with standards.
(c) Doing work of financial management.
(d) Analysing deviations.
- 24. Multiple Choice
Which deviation is the most important?
(a) Negative
(b) Positive
(c) None (Nil)
(d) All the above
- 25. Multiple Choice
Which of the following types a deviation can be?
(a) Negative
(b) Positive
(c) None (Nil)
(d) All the above
- 26. Multiple Choice
Which of the following qualities the standards should have?
(a) Achievable
(b) Measurable
(c) Flexible
(d) All the above
- 27. Multiple Choice
Which of the following is associated with the marketing standard?
(a) Sale expenses
(b) Capital expenses
(c) Quantity
(d) Dispute Rate
- 28. Multiple Choice
When does the measuring of actual performance become meaningful?
(a) When the standards have been set
(b) When the standards have not been set
(c) When standards are more than the need
(d) When standards are less than the need
- 29. Multiple Choice
Hindrance in the supply of electricity is ________ cause of deviation.
(a) Human
(b) Uncertain conditions
(c) Various hindrances
(d) Defective standards
- 30. Multiple Choice
Controlling function of an organisation is
(a) Forward looking
(b) Backward looking
(c) Forward as well as backward looking
(d) None of the above
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