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- 1. Multiple Choice
Quality Means
Producing goods or service with high quality
Producing goods or service with high cost
Producing goods and service that meets customers expectation
Option A and C
- 2. Multiple ChoiceQuality control in a factory is usually achieved by:testing all completed productstesting a sample of completed productsasking customers to check quality
- 3. Multiple ChoiceQuality assurance means:checking all finished products for faultssetting quality standards at all stages of productsassuring customers that products are of the highest standardassuring workers that the work they do is of a high quality
- 4. Multiple ChoiceWhich one of the following is not a disadvantage of quality control?Expensive to pay employees to check the productsDoesn't find why the fault occurredSome faulty products may be discoveredIncreased costs if faulty products are scrapped
- 5. Multiple ChoiceWhich one of the following is a disadvantage of quality assurance?Tries to eliminate faultsExpensive to train employees to check productsCustomer complaints are reducedExpensive to train quality control inspectors
- 6. Multiple ChoiceWhich one of the following is a feature of total quality management?All the production will be soldQuality is built in to every part of the production processMore inspectors are needed to check on qualityNo customers will complain about the product
- 7. Multiple Choice
The best definition of a quality product is one that
meets all legal requirements
is tested by the quality control inspectors
meets customers expectations
is made of high quality materials
- 8. Multiple Choice
Total quality management aims to achieve the _____ objective
'right first time'
'customer assurance'
'replace if not right'
'testing every product'
- 9. Multiple Choice
The most likely benefit to a business from achieving and maintaining high quality standards is high ______
labour turnover
customer turnover
customer loyalty
rate of rejected products
- 10. Multiple Choice
Quality assurance only applies to manufacturing businesse
True
False
- 11. Multiple Choice
Total Quality Management reduces the need for well-trained employees.
True
False
- 12. Multiple Choice
Quality is only a problem for businesses that produce expensive goods or services
True
False
- 13. Multiple Choice
Workers need to be fully involved for Total Quality Management to be achieved
True
False
- 14. Multiple Choice
Quality Control often requires specialist inspectors to be recruited
True
False
- 15. Multiple Choice
Quality standards need to be set for every stage of production if quality assurance is going to be effective
True
False
- 16. Multiple Choice
Involving all workers in achieving quality assurance standards, putting customers expectations first
Quality control
Quality assurance
Total Quality Management
Quality circles
Zero defects
- 17. Multiple Choice
No faulty products produced
Quality assurance
Total Quality Management
Quality circles
Zero defects
Quality control
- 18. Multiple Choice
Goods and services that meet customers' expectations
Quality assurance
Quality product
Total Quality Management
Quality circles
Zero defects
- 19. Multiple ChoiceWhich one is not included in the Break Even formula?variable costs per unittotal fixed costsselling price per unitcost price per unit
- 20. Multiple Choice
What assumption does this statement say "Break even is 54 units"?
if we sell 55 we aren't making a profit
if we sell 54 we begin to make a profit
if we sell 55 we begin to make a profit
if we sell 54 we are not yet at break even point
- 21. Multiple ChoiceWhat is the margin of safety?the margin between projected units and break even point unitsthe margin between profit and lossthe margin between units and salesthe margin between each break even point
- 22. Multiple Choice
What is the formula for contribution?
cost price - selling price
fixed costs - variable costs
selling price - variable cost
selling price - cost price
- 23. Multiple ChoiceWhat is one limitation to calculating break even?helps projected salesbased on estimatesbased on multiple productsconsiders stock wastage
- 24. Multiple ChoiceTo draw the BE graph you must plot Total Costs and ........Total ProductionTotal RevenueTotal Fixed CostsTotal Units
- 25. Multiple Choice
My total costs are £50,000 when selling 100 items. My fixed costs are £20,000. What must be the variable cost of one item?£300£500£200Cannot be calculated - 26. Multiple Choice
Contribution per unit is calculated by ______ price minus the ____ variable cost.
Average, total
Total, average
Selling, Average
Total , Total
- 27. Multiple Choice
Parc Oasis Ltd. has fixed cost of $15,000 per month, with unit variable cost of $200 and a selling price of $500 per unit.
What is the total cost of production to Parc Oasis Ltd. if it produces 100 units each month.
$15,000
$15,700
$35,000
$65,000
- 28. Multiple Choice
Parc Oasis Ltd. has fixed cost of $15,000 per month, with unit variable cost of $200 and a selling price of $500 per unit.
What is the average cost of producing 200 units per month?
$275
$500
$40,000
$55,000
- 29. Multiple Choice
Parc Oasis Ltd. has fixed cost of $15,000 per month, with unit variable cost of $200 and a selling price of $500 per unit.
What is Parc Oasis Ltd. break-even level of output per month?
21
30
50
75
- 30. Multiple Choice
The amount be which sales level exceeds the break-even level of output
Total cost
Total profit
break-even
Margin of safety
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