Producing goods or service with high quality

Producing goods or service with high cost

Producing goods and service that meets customers expectation

Option A and C

testing all completed products

testing a sample of completed products

asking customers to check quality

checking  all finished products for faults

setting quality standards at all stages of products

assuring customers that products are of the highest standard

assuring workers that the work they do is of a high quality

Expensive to pay employees to check the products

Doesn't find why the fault occurred

Some faulty products may be discovered

Increased costs if faulty products are scrapped

Tries to eliminate faults

Expensive to train employees to check products

Customer complaints are reduced

Expensive to train quality control inspectors