Interpersonal Communication Skills

1.

Multiple Choice

30 sec

1 pt

The four elements of communication are:

Message, sender, receiver and feedback

Sender, message and receiver

Message, feedback, verbal and nonverbal

Books, television, computers and radio

2.

Multiple Choice

30 sec

1 pt

You can help control prejudice by:

believing your first impression and not allowing others to influence your thoughts.

believing only what your parents taught you about other races.

evaluating all information before making a judgement.

doing all of the above.

3.

Multiple Choice

30 sec

1 pt

Good listening skills include:

a message, a sender, and a reveiver.

labeling, cultural sensitivity, and talking slowly.

verbal message, written communication and a receiver

showing interst, hearing the message, and not interrupting

4.

Multiple Choice

30 sec

1 pt

It is a communication between individuals in a personal relationship which builds through time and involves their thoughts and feelings to a certain level.

Intrapersonal communication

Public communication

Interpersonal communucation

Small group communication

5.

Multiple Choice

30 sec

1 pt

In this type of communication you think and learn about yourself, talk and reason with yourself, and evaluate yourself.

Public communication

Interpersonal comunucation

Online communication

Intrapersonal communication

6.

Multiple Choice

30 sec

1 pt

In this communication, you think and learn about each other, talk and reason with each other, and evaluate each other.

Intrapersonal communication

Interpersonal communication

Online communication

Machine-assisted communication

7.

Multiple Choice

30 sec

1 pt

Having a face-to-face conversation with your friend is an example of what type of communication?

Intrapersonal communication

Interpersonal communication

Small group communication

Public communication

8.

Multiple Choice

30 sec

1 pt

You meet with your group mates to talk about your project. What type of communication do you have?

Intrapersonal communication

Interpersonal communication

Small group communication

Public communication

9.

Multiple Choice

30 sec

1 pt

In this principle of communication, all elements interact and affect each other.

Communication has no opposite.

Communication is dynamic.

Communication is unrepeatable and irreversible.

Communication is competence-based.

10.

Multiple Choice

30 sec

1 pt

Which of the following does not affect negotiation?

Attitude

Knowledge

Interpersonal Skills

Sociabilty

11.

Multiple Choice

30 sec

1 pt

Being able to stand up for your own rights in a calm and positive way is called?

Verbal Communication

Assertiveness

Confidence

Being Bold

12.

Multiple Choice

30 sec

1 pt

Exploring and analyzing options is a part of?

Problem Solving

Decision Making

Negotiation

Assertiveness

13.

Multiple Choice

30 sec

1 pt

Essence of communication is

intent implementation impact

thoughts feelings and emotions

sharing caring and progressing

interaction and reaction

14.

Multiple Choice

45 sec

1 pt

How we sit, stand, and use facial expressions all send nonverbal messages.

True

False

15.

Multiple Choice

20 sec

1 pt

Emotional intelligence is ________________________________.

being smart about emotional situations

the ability to understand, use, and manage our emotions.

never getting angry

16.

Multiple Choice

20 sec

1 pt

A high EQ can predict success in social and emotional situation, help us build strong relationships, make good decisions, and deal with difficult situations.

True

False

17.

Multiple Choice

20 sec

1 pt

Emotion and mood are difficult to control. We DO NOT have the power to decide what mood is right for a situation, and then to get into that mood.

True

False

18.

Multiple Choice

20 sec

1 pt

What emotion are the eyes showing?

Playful

Comforting

Irritated

Boring

19.

Multiple Choice

20 sec

1 pt

What emotion are the eyes showing?

Terrified

Upset

Arrogant

Annoyed

20.

Multiple Choice

10 sec

1 pt

Listening improves business by

Increases interpersonal trust

Encourages timely feed back

Increases perceptions of integrity

improves costumer service and loyalty

All of the above

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