Communication Styles II

1.

Multiple Choice

1 min

1 pt

Which of the following refers to the way a message is conveyes

Paraphrase

Personality

Communication Style

Communication Model

2.

Multiple Choice

1 min

1 pt

Which of the following is NOT a communication style?

Passive-assertive

Passive-aggressive

Passive

Assertive

3.

Multiple Choice

1 min

1 pt

Which of the following communication styles can be referred to as a "broken record"?

Passive assertive

Passive aggressive

Passive

Assertive

4.

Multiple Choice

1 min

1 pt

Which of the following communication styles can involve manipulation or intimidation to achieve an end goal?

Passive-assertive

Aggressive

Passive

Assertive

5.

Multiple Choice

1 min

1 pt

Which of the following communication styles includes the desire to avoid conflict but still tries to manipulate the situation so the outcome is in their favor?

Passive-assertive

Passive-aggressive

Passive

Aggressive

6.

Multiple Choice

1 min

1 pt

Which of the following is the process the listener takes to assess the information received from the speaker?

Evaluating

Receiving

Providing Feedback

Understanding

7.

Multiple Choice

1 min

1 pt

Which of the following types of listening commonly occurs in informal settings such as with friends?

Passive listening

Active listening

Secondhand listening

Casual listening

8.

Multiple Choice

1 min

1 pt

Which is of the following is NOT a part of the listening process?

Hearing

Understanding

Focusing

Talking

9.

Multiple Choice

1 min

1 pt

Which of the following types of listening occurs in a more formal setting?

Passive listening

Active listening

Secondhand listening

Casual listening

10.

Multiple Choice

1 min

1 pt

Which of the following is NOT a step to fully understand and retain a message?

Receiving

Seeing

Understanding

Evaluating

Remembering

11.

Multiple Choice

1 min

1 pt

Which of the following is NOT an example of non-verbal communication?

Eye contact

Facial expression

Listening

Gestures

12.

Multiple Choice

1 min

1 pt

Using the open body language helps send which kind of message

Positive

Negative

Aggressive

Passive

13.

Multiple Choice

1 min

1 pt

Facial expressions aid in all of the following EXCEPT?

Setting the tone of the conversation

Providing feedback

Providing clues of audience comprehension

Breaking through the stress in the room

14.

Multiple Choice

1 min

1 pt

Which of the following is NOT a component of paralinguistics?

Tone

Pitch

Inflection

Facial expression

15.

Multiple Choice

1 min

1 pt

Which of the following is NOT true about the use of humor?

Humor is encouraged in all situations

Humor allows for a more friendly approach

Humor can break through the stress in a room

Humor is discouraged in certain situations

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