
Chapter 8 Restaurant Operations

Assessment
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10th - 12th Grade
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12 plays
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Medium
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40 questions
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1.
MULTIPLE CHOICE
30 sec • 1 pt
Suggestive selling occurs when servers introduce themselves and offer a variety of beverages and/or specials, or invite guests to select from the menu.
2.
MULTIPLE CHOICE
30 sec • 1 pt
________ service is a method in which the food is prepared and decoratively placed onto plates in the kitchen, carried into the dining room, and served to guests.
3.
MULTIPLE CHOICE
30 sec • 1 pt
The back of the house includes anyone with guest contact from the hostess to the busperson.
4.
MULTIPLE CHOICE
30 sec • 1 pt
Which of the following operations is the backbone of a full-service restaurant?
5.
MULTIPLE CHOICE
30 sec • 1 pt
A production control sheet is used to note the number of dishes returned by guests.
6.
MULTIPLE CHOICE
30 sec • 1 pt
Which of the following statements is true about the training and development of kitchen staff?
7.
MULTIPLE CHOICE
30 sec • 1 pt
The food cost percentage is calculated as the cost of food sold divided by beverage sales for a specific period.
8.
MULTIPLE CHOICE
30 sec • 1 pt
In the week leading up to Easter, the cost of food sold by a cafe is $8,500. The total food sales in the same period amount to $42,000. Calculate the food cost percentage.
9.
MULTIPLE CHOICE
30 sec • 1 pt
The National Restaurant Association (NRA) has formulated an analysis of the foodservice manager's job by functional areas and tasks.
10.
MULTIPLE CHOICE
30 sec • 1 pt
Wallace, the restaurant manager at a restaurant, is preparing for the evening shift. As he does every day, 30 minutes prior to the start of the shift, Wallace goes through his shift readiness checklist. In this scenario, which of the managerial functions described by the NRA guidelines is Wallace undertaking?
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