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10 questions
Which of the following is NOT a basic element of communication?
Sender
Message
Thought process
Receiver
Which of the following is NOT a step in the communication process?
Prioritizing
Thinking
Encoding
Transmitting
Which of the following is NOT a component of effective communication?
Listening
Feedback
Distraction
Clarity
Which of the following is NOT a type of non-verbal communication?
Body language
Eye contact
Writing
Facial expressions
Which of the following is NOT a component of effective communication?
Listening
Feedback
Distraction
Clarity
Which of the following is NOT a type of non-verbal communication?
Body language
Eye contact
Writing
Facial expressions
“That's a good idea, and how about if we did this too…
Passive
Aggressive
Assertive
“I don’t mind…. That’s fine…. Yes alright “
Aggressive
Passive
Assertive
“I can see that, but I’d really like….”
Assertive
Passive
Aggressive
“This is what we’re doing if you don’t like it, tough”
Passive
Aggressive
Assertive
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