Scrooge: "Hello. How should I call you?"

Scrooge: "I'm afraid I've not. Have you had many brothers, Spirit?"

Scrooge: "A tremendous family to provide for!"

Scrooge: "Tonight, if you have aught to teach me, let me profit by it."

He is touched to see Cratchit offering a toast to him.

He thinks that Cratchit has too many children for his meager wages.

He refuses to believe that the family is real.

He is afraid that Tiny Tim will not live.

items that Scrooge gave to charity

items that Cratchit gave them after Scrooge died

items that they stole from Scrooge's rooms after he died

items that they had once given to Scrooge to repay their debts to him

They blame Scrooge because they could not afford to get a good doctor.

They do their best to comfort one another and move forward.

They blame one another for not taking enough care of Tiny Tim.

They are unable to function because of their grief over Tiny Tim.

He sends Cratchit out to get both of them something to eat.

He promises to pay Cratchit more money for his work.

He tells Cratchit about the visit of the Three Spirits.

He threatens to fire Cratchit right then and there.