Food & Beverage Service
Assessment
•
Summer Clayborn
•
Life Skills
•
9th Grade
•
2K plays
•
Medium
Student preview
10 questions
Show answers
1.
Multiple Choice
From an industry perspective, two basic types of foodservice operations are commercial and noncommercial.
True
False
2.
Multiple Choice
When dining at a buffet, customers take trays and walk along the serving line, where servers are stationed.
True
False
3.
Multiple Choice
Which of the following lists the four categories of commercial foodservice?
Cafeteria, fast food, full service, and catering.
Contract, health care, retail, and transportation.
Fine dining, retail, cafeteria, and nursing home.
Quick service, full service, catering, and hotel and club.
4.
Multiple Choice
Noncommercial foodservice can be organized into which of the following categories?
Employers, health care facilities, and schools.
Preparation, packaging, and serving.
Quick service, full service, and catering.
Contract, catering, and cafeteria.
5.
Multiple Choice
The purpose of customer feedback is to ____.
allow managers to hire their friends as mystery diners
give managers a reason to walk around the restaurant and talk with customers
provide managers with ideas of how to improve customer satisfaction
help managers identify their target market
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