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- 1. Multiple ChoiceThe person who starts a conversation.RecieverSendermessengerinceptor
- 2. Multiple ChoiceA response from a receiverFeedbackCommunicationMedium (channel)Context
- 3. Multiple ChoiceThe location in which communication takes place.Noise/Communication BarrierFeedbackContextChannel
- 4. Multiple ChoiceCommunication between 2 peopleInterpersonalIntrapersonalIntereferenceContext
- 5. Multiple ChoiceWhen a receiver gives verbal or nonverbal message.responsefeedbackanswernone
- 6. Multiple ChoiceCommunication within oneself.InterpersonalIntrapersonalGroupNone of the above
- 7. Multiple ChoiceThe medium (channel) in the communication process is ___________.Person who responds to the communicationPerson who started the communicationThe location communication takes placeThe tool being used to communicate
- 8. Multiple ChoiceWe communicate to share information, create relationships, persuade, and ________.advertisecomplainentertaingather data
- 9. Multiple ChoiceBarriers that senders may cause include all of the following except ___________a firm handshakeassuming that the receiver knows too little about the topicusing inappropriate languageusing poor grammar or spelling
- 10. Multiple ChoiceAll of the following are reasons to provide feedback except to _______.let the sender know you received the messagecorrect the speakerask questionsgive information if needed
- 11. Multiple ChoiceThe process of sending and receiving messages that convey information, ideas, feelings, and beliefs iscommunicationdecodingprotocolbody language
- 12. Multiple Choice
This type of interference occurs in the environment.
Physical
Psychological
Semantic
- 13. Multiple Choice
This type of interference deals with things in the brain
Physical
Psychological
Semantic
- 14. Multiple Choice
This type of interference deals with things in the message
Physical
Psychological
Semantic
- 15. Multiple ChoiceWhich of the following is the best summary of the correct manner for giving feedback?Be brutally honest and talk about things beyond the speakers controlOnly give feedback to your best friends, if they beg you for itKeep your feedback to yourselfBe honest without being brutal and give feedback inside the speaker's control
- 16. Multiple ChoiceThe environment, attitudes and beliefs of an audience, and the nature of the times is known as _____________________.feedbackcontextmessagenoise
- 17. Multiple ChoiceSomething that is sent or saidmessagesendersymbolwritten communication
- 18. Multiple Choice
Factors that distort the quality of the message, known as __________, can interfere with communication at any point in the process.
disruptor
noise
distractor
negativity
- 19. Multiple Choice
Which of the following is an example of nonverbal communication?
Asking for a cookie
Pointing to a cookie
Writing a note requesting a cookie
Shouting for a cookie
- 20. Multiple Choice
What are some other skills for good communication
stay calm, stick to the point, choose the right time and place, Be aware of your body language and intonation.
Stop, drop and roll
stay calm, stick to the point, choose the right time and place, be aware of the weather.
Look up at the ceiling, look down at the floor, stare off into space.
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