Heartist 1.0
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Assessment
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Deleted User
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Other, Special Education
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1st Grade
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5 plays
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Medium
Student preview
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10 questions
Show answers
1.
Multiple Choice
Here are the Accor Values, except:
Guest Passion, Trust, Innovation
Sustainable Performance, Trust, Imagination
Spirit of Conquest, Respect, Guest Passion
Respect, Guest Passion, Spirit of Conquest
2.
Multiple Choice
What are two desired Guest Experience?
Planet 21 & APACHE
Accor Values & Planet 21
I Feel Welcome & I Feel Incredible
I feel Welcome & I Feel Valued
3.
Multiple Choice
What is Heartist?
Our DNA
Our Accor Values
Our Spirit
Our Burden
4.
Multiple Choice
What is the Heartist Model?
Process, Personalized, Feel Valued
Personalized, Feel Valued, Heartist
Heartist, Personalized, Process
Process, Personalized, Heartist
5.
Multiple Choice
What is the correct desired guest experience and way of being from these choices:
I Feel Welcome by 'Being There'
I Feel Heart-warmed by 'Loving'
I Feel Incredible by Spotlighting
I Belong by Cherishing
All of those are correct
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