Empathy
6 months ago
naina_zak
Save
Edit
Host a game
Live GameLive
Homework
Solo Practice
Practice
17 QuestionsShow answers
  • Question 1
    10 seconds
    Q.

    What does empathy mean?

    answer choices

    The ability to understand and share the feelings of another

    Sharing toys

    Talking to friends

    Asking someone to play

  • Question 2
    10 seconds
    Q.

    What could you do at recess if you see someone who is sad because of other people?

    answer choices

    Ask them if they want to play.

    Explain to the other people that it is important to be kind.

    Get a recess teacher if the situation is serious.

    All of these would be good options.

  • Question 3
    10 seconds
    Q.

    Why is it important to be kind?

    answer choices

    Kindness doesn't matter.

    I don't know.

    Kindness helps others feel good about themselves.

  • Question 4
    10 seconds
    Q.

    Is empathy also "sympathy?"

    answer choices

    Yes

    No

    Maybe

    Of course

  • Question 5
    10 seconds
    Q.

    Is practicing empathy a choice?

    answer choices

    Yes

    No

  • Question 6
    10 seconds
    Q.

    TRUE or FALSE: stereotypes are generalizations used to describe a group of people based only on the appearance, words, or actions of a few members of that group

    answer choices

    TRUE

    FALSE

  • Question 7
    10 seconds
    Q.

    The _____________ Dress is a story about labels and stereotypes

    answer choices

    Purple

    Blue

    Plaid

    Gingham

  • Question 8
    10 seconds
    Q.

    ____________ Self Talk is when you encourage yourself and/or others to help improve skills, performance, and to help build confidence

    answer choices

    Optional

    Positive

    Negative

    Personal

  • Question 9
    10 seconds
    Q.

    Click all that applies:

    Which behavior helps you build a relationship with your customer

    answer choices

    Owning the issue

    Relating to your customer Experience

    Signature Response

    Layered emotional concerns

  • Question 10
    10 seconds
    Q.

    Choose odd word

    answer choices

    feel

    understand

    recognize

    judge

  • Question 11
    10 seconds
    Q.

    Find the one that is not connected with empathy

    answer choices

    communicate understanding

    prepare fighting

    see their world

    accept them

  • Question 12
    10 seconds
    Q.

    If Jill dropped her books in front of everyone you could....

    answer choices

    tell her "well done"

    correct her

    help her pick up her books

    explain she is ill

  • Question 13
    10 seconds
    Q.

    Choose odd word

    answer choices

    evaluate

    bull

    understand

    push

  • Question 14
    10 seconds
    Q. A widely held idea or belief about a particular group of people or things
    answer choices
    stereotype
    circumstance
    annihilation
    atrocity
  • Question 15
    30 seconds
    Q.

    what is the main difference between empathy and sympathy?

    answer choices

    the first few letters

    number of hugs

    empathy- feeling with others/ sympathy- feeling for others

    no

  • Question 16
    45 seconds
    Q.

    A way or ways to be empathetic with a customer (2 answers)

    answer choices

    What is what I expect to happen in that situation?

    What is to constantly interrupt the customer?

    What is to picture yourself or a loved one calling for the same reason as the customer?

    What is to repeat yourself until the customer agrees?

  • Question 17
    60 seconds
    Q.

    This statement show empathy.

    answer choices

    What is "I understand your frustration but there is nothing that we can do."?

    What is "Don't you plan ahead before signing to a service?"?

    What is "It must be hard trying to stick to a budget."?

    What is "I understand your frustration, I try to stick to a budget at home as well."?

Report Quiz
Join a game