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10 questions
What is counseling?
Involves listening.
Exchange and support.
Empower others.
All the above.
Myth on counseling.
It is and advice-giving session.
A stranger can help.
A face to face session.
Time-filling services.
Process of counseling.
Opening, Exploring, Understanding, Facilitating
Exploring, Understanding, Facilitating, Opening
Understanding, Facilitating, Opening, Exploring
Facilitating, Opening, Exploring, Understanding
Personal trait you should have as a helper.
Patience
Like people.
Sense of humor.
Good listener.
Helping listening behavior includes
On-off listening
Allowing silence
Judging
Too many questions
Key points of 'active listening'.
Concentrate on verbal.
Conveys empathy.
Touching.
Sympathize.
"Tadi pakcik ada cakap.." is a type of reflecting skill. But which type?
Reflecting.
Restating.
Affirmation.
Summarizing.
"How do you feel with your vision now?". What type of question is that?
Open ended.
Closed ended.
Partially closed.
Open then closed.
You used this type of question to get a specific information.
Open.
Closed.
Open open then closed.
Closed forever.
Problem with active or emphatic listening.
Being selective.
Personal values.
What is happening in your own life.
Culture and language.
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