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- 1. Multiple Choice
What do the Rs indicate on the appointment desk?
a recurring series of appointments
appointment uses a referral
slot reserved for red-heads
really important
- 2. Multiple Choice
Is it possible to make an appointment with two appt. types and two different providers?
Yes
No
all of the above
- 3. Multiple Choice
For recurring appts. what is the default number of visits per day?
8
1
4
hourly
- 4. Multiple Choice
What is the difference between a referral
and a procedure?
Referral is typically used for specialty consults
Procedure is typically used for tests
Referrals are for inpatient visits only
Referrals are for outpatient visits only
Procedures do not need the provider's information
- 5. Multiple Choice
Why are referrals used in the health care system overall?
Keeps patients from over-using health care
creates extra paperwork which keeps people employed
no one really knows
Insurers want to make it as difficult as possible for people to get care they need
- 6. Multiple Choice
How are referrals used in Epic?
used to hold authorization information and/or to track physician-to-physician referrals
a way to give bonuses for employees
no one really knows
helps to triage care
- 7. Multiple Choice
Which of these in NOT a class of referral
External
Incoming
Internal
Outgoing
- 8. Multiple Choice
On which Epic form will you find the referral tab?
Patient's Appointment Desk
The IFS (Interactive Face Sheet)
Make Appointment Activity
The Hospital Account Wizard
- 9. Multiple Choice
T or F, you must make an appointment from the referral workqueue?
False
True
- 10. Multiple Choice
Which is the correct order?
Doesn't matter. All will work.
Referral first, then appointment
Make appointment first, then create a referral
Make appointment then assign it to a referral
- 11. Multiple Choice
T or F, A single referral record can be assigned to only one appointment.
False, You can assign a referral to any number of appointments based on the number of authorized visits
True
- 12. Multiple Choice
When is GoLive?
April 29th
May 30th
April 15th
May 1st
- 13. Multiple Choice
How many chances do you get to receive a passing score on the end of class assessment?
one
two
three
as many as needed
- 14. Multiple Choice
Select all of the choices that you can use on the test
brain
books
computer
your mom
- 15. Multiple Choice
What is different when an encounter is from a Workers Comp? Select all that are true.
guarantor is Workers Comp
patient's insurance will not be billed
the billing is higher for a Worker's Comp visit
patient must be booked into a WC appointment block
- 16. Multiple Choice
What two purposes do referrals serve. Select two.
track patient movement between providers
records preauthorization and communication with payors
creates the correct Hospital Record
dictates they type of appointment slot available
- 17. Multiple Choice
What happens to the patient's account on the Authorized Unscheduled Workqueue after you complete their pre-registration?
it drops off the workqueue
turns green
status changes to PRE
it lights on fire
- 18. Multiple Choice
What can you do from the Referral Action Activity? Choose all correct answers.
"Assign" a referral you can use for the appt.
Make a "New" referral
Make a "New" appt
"Assign" an appt.
- 19. Multiple Choice
What two pieces do you need to get seen by a provider?
an appointment
an authorized referral
a lot of money
a completed DNB form
- Answer choicesTagsAnswer choicesTags