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- 1. Multiple ChoiceA consultant has been asked to install the brightest possible projector into an office conference room that has a lot of natural sunlight. Which of the following specifications would BEST meet the client's needs?Highest possible resolutionHigh lumensHigh contrastHDMI 1.4 compatibility
- 2. Multiple ChoiceIn addition to power and DVI, which of the following additional connections is needed to setup a fully functional touch screen LCD monitor?USBSCSIEthernetParallell
- 3. Multiple ChoiceA technician is diagnosing a laser printer that is consistently having issues picking up paper from the first tray. Which of the following items would the technician replace FIRST?TonerTransfer beltRollersImaging drum
- 4. Multiple ChoiceWhich of the following types of Ethernet should be used if a technician has no choice but to run cable along fluorescent lighting arrays in a suspended ceiling?STPRG-8PVCUTP
- 5. Multiple ChoiceWhich of the following resolution modes, by design, provides the BEST possible visual quality on a flat screen LCD monitor?SVGADigitalXGA`Native
- 6. Multiple ChoiceA technician needs to install an appropriate PSU into a new machine. The technician needs available power for a floppy drive, two older IDE hard disks, a single SATA hard disk, and an IDE optical drive. How many unique power connectors will the PSU need to accommodate the listed devices?2345
- 7. Multiple ChoiceThe process of voltage control to limit the volume of liquid delivered is used in:laser printers.thermal printersimpact printersinkjet printers
- 8. Multiple ChoiceA technician servicing a user's computer notices the user has a lot of desktop icons linking to inappropriate websites. Which of the following should the technician do NEXT?Report through proper channelsTrack the evidenceDocument all changes to the computerPreserve the data and device
- 9. Multiple ChoiceWhich of the following should a technician configure on a small office home office (SOHO) wireless router so IP addresses are automatically assigned to devices on the wireless network?MAC filteringDHCPNATDNS
- 10. Multiple ChoiceA technician has just installed two memory modules on a motherboard that supports DDR3 RAM with the bus speed up to 1600 MHz. The specifications of memory are DDR3 1066 MHz for one module and DDR3 1333 MHz for another. On which of the following bus speeds will the system function?800 MHz1000 MHz1066 MHz1600 MHz
- 11. Multiple ChoiceA customer states that since the new firewall has been installed, the customer has not been able to send email. Which of the following ports on the firewall should be checked?2125110443
- 12. Multiple ChoiceWhich of the following can be implemented on a WAP to ensure that only certain client machines can access it?Wire encryptionDisabling SSIDMAC filteringPort forwarding
- 13. Multiple ChoiceA technician notices that the PC is not receiving an IP address. Which of the following tools would the technician use to troubleshoot the computer's NIC?Loopback plugsESD matCable testerToner probe
- 14. Multiple Choiceclient wants to store video and music in one central location and stream it to multiple devices. Which of the following would BEST fill this need?Home theaterVirtualization workstationHome serverGaming
- 15. Multiple ChoiceA technician needs to make several patch cables. Which of the following tools would the technician use to attach the RJ-45 ends to the cables?Loopback plugPunch down.CrimpersCable tester
- 16. Multiple ChoiceWhich of the following topologies would cause the network to be segmented if any one machine went offline?BusMeshStarHybrid
- 17. Multiple ChoiceA standard Internet mail account receives incoming messages on which of the following ports?80110143443
- 18. Multiple ChoiceWhich of the following encryption methods is considered easily broken and should be avoided when configuring wireless security?WEPWPAAESTKIP
- 19. Multiple ChoiceWhich of the following special function keys might prevent a user from connecting to the Internet?WirelessScreen LockVolumeBluetooth
- 20. Multiple ChoiceWhen configuring a new hard drive for use in a hot swappable environment, which of the following connection types should be used?PATAeSATAIDESATA
- 21. Multiple ChoiceIn older laptop screens, the backlight is powered by which of the following?A CCFL lampA gasLEDOLED
- 22. Multiple ChoiceThe wireless antenna is typically located inside the laptop's:rear panel.keyboard.display bezelbottom bezel
- 23. Multiple ChoiceA technician performed a clean install of Windows XP on a laptop and finds that the Bluetooth on/off switch is not working. Which of the following will BEST resolve this issue?Replacing the keyboardInstalling service pack 3Reinstalling the operating system with Windows XP Media CenterInstalling the Bluetooth stack/driver
- 24. Multiple ChoiceA laptop running a Windows operating system has a key that is supposed to launch Internet Explorer, but is not functioning. Which of the following will resolve this?Installing Bluetooth drivers from a manufacturer's websiteInstalling ACPI drivers from a manufacturer's websiteInstalling Hotkey drivers from a manufacturer's websiteInstalling AHCI drivers from a manufacturer's website
- 25. Multiple ChoiceWhich of the following printers requires manual alignment?LaserDot matrixInkjetThermal
- 26. Multiple ChoiceA user has a parallel printer and wants to share it on the company network. Which of the following devices would the user need?A port replicatorA splitterA wireless routerA print server
- 27. Multiple ChoiceWhich of the following cable types uses a 9-pin connector?ParallelEthernetUSBSerial
- 28. Multiple ChoiceWhich of the following has a MAXIMUM transmission speed of 10 Mbps?CAT 3CAT 5CAT 5eCAT 6
- 29. Multiple ChoiceThermal paste is used between the CPU and heatsink tomake the heatsink easier to remove when replacing the CPU.aid in the transfer of energy from the CPU to the heatsink.act as a fire retardant should the CPU overheat.keep the heatsink in place on the CPU
- 30. Multiple ChoiceWhich of the following devices is necessary to provide power to a laptop LCD screen?PCMCIA cardBacklightBacklightPCI-E card
- 31. Multiple ChoiceA user would like to share a local USB printer with several users in the office. Which of the following methods would BEST accomplish this?Install shared PCL driversInstall a USB hubEnable print sharing
- 32. Multiple ChoiceWhich of the following connection types has the LONGEST transmission limitation in terms of distance?USB 3.0CAT6FiberCAT5
- 33. Multiple ChoiceAn administrator wants to prevent people outside of the building from accessing a new wireless router. Which of the following is the LEAST labor intensive method to use while setting up new workstations?Turn SSID broadcast offUse wireless encryptioninstitute MAC filteringSetup static IP addresses
- 34. Multiple ChoiceA network consisting of numerous geographically dispersed networks that cover a large physical distance is referred to as a:WLAN.LAN.WANMAN.
- 35. Multiple ChoiceWhich of the following Internet connection types would be MOST commonly used by a customer who travels frequently?ISDNSatelliteCellularLine of site wireless
- 36. Multiple ChoiceWhich of the following has the FASTEST connection speed?CableDial-UpISDNWiMAX
- 37. Multiple ChoiceFor best performance, a high-end graphics card should be installed in which of the following slots?PCIe x16AGP 4xPCI x2PCI
- 38. Multiple ChoiceA motherboard contains four memory slots. Two of the slots are colored blue and two of the slots are colored black. Which of the following would be the correct way to populate memory in the slots for best performance?Slower memory in both blue slots and faster memory in both black slotsMemory that matches in speed and size in either both blue slots and both black slotsFaster memory in both blue slots and slower memory in both black slotsPlace memory in either both black slots or both blue slots but not both at the same time
- 39. Multiple ChoiceWhich of the following RAM types are compatible with PC2700 and maintain the same performance?PC 2400PC 3200PC2 4200PC2 5300
- 40. Multiple ChoiceA user states that when printing to a shared printer nothing happens and the user has verified that the printer is turned on. Which of the following is the MOST likely cause?The print server does not have network connectivity.The ISP service is currently not available.The user's print drivers are corrupted.The printer is low on toner.
- 41. Multiple ChoiceA technician is helping set up a new networking closet and notices that the humidity level is low in the room. Which of the following should be installed FIRST before rack mounting equipment?A dehumidifierA fire suppression systemESD strapGrounding bars
- 42. Multiple ChoiceWhich of the following is MOST likely needed when installing a new POS thermal printer?RJ-11Operating system diskRG-58Drivers
- 43. Multiple ChoiceWhich of the following laptop display types relies on a backlight for the display presentation?LCDLEDCRTPlasma
- 44. Multiple ChoiceWhich of the following wireless networking standards operates at the SHORTEST distance?802.11a802.11b802.11g802.11n
- 45. Multiple ChoiceWhich of the following speeds BEST represents the speed of the memory when installing DDR2 at 800 MHz and DDR2 at 600 MHz?600 MHz700 MHz800 MHz1400 MHz
- 46. Multiple ChoiceA new security flaw and fix has been published about a laptop's OS. Which of the following can be implemented to prevent exploitation?Enable screen lockPatching policyUser trainingEnable hard drive encryption
- 47. Multiple ChoiceAn end user reports that anytime they try to print locally, nothing happens. Which of the following services is MOST likely causing the issue?Print SpoolerTask SchedulerWorkstationNetwork
- 48. Multiple ChoiceWhich of the following printer types shoots the ink onto the paper?ImpactDot MatrixLaserinkjet
- 49. Multiple ChoiceThe fan on a power supply is not working. Which of the following is the BEST course of action?Replace then entire power supply.Continue using the power supply until it fails.Verify the voltage powering the fanReplace the fan
- 50. Multiple ChoiceA technician has been asked to assist with the disposal and recycling of the old computers. Which of the following is a BEST practice to ensure that the company's data is protected?Repartition the hard drive.Use a low level format.Use the format command.Use the fdisk command.
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