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- 1. Multiple Choice
Why should we offer customers product when we greet them?
To get them to buy more products
To distract them from ordering products that we're out of
To encourage them to try something new
To make my boss happy
- 2. Multiple Choice
Which of these products is not considered a core menu item?
Crazy Bread
Wings
EMB Pepperoni
Pretzel Crust
- 3. Multiple Choice
What is the first step in the remedy process?
Apologize
Take Action
Listen
Follow up
- 4. Multiple Choice
How long are Hot-N-Ready pizzas good for in the Crescor?
3 hours
2 hour
1 minutes
30 minutes
- 5. Multiple Choice
What`s the #1 priority at the front counter?
Cleaning
Serving the customer
Restocking
Suggestive Selling
- 6. Multiple Choice
TRUE or FALSE: " The good thing about Customers ordering online through the pizza portal is that they do not have to be greeted"
TRUE
FALSE
- 7. Multiple Choice
If my order total is $17.35 and I paid with a $20 bill, How much should my change be?
$2.65
$3.65
$2.75
$3.85
- 8. Multiple Choice
How much is an EMB PEPPERONI pizza after Taxes?
$7.45
$7.99
$6.99
$8.65
- 9. Multiple Choice
TRUE or FALSE: "The most profitable side item to suggestive sell is Caesar Wings"
TRUE
FALSE
- 10. Multiple Choice
Finish the Customer Promise: " Serve each customer their perfect pizza, exactly when they want it and how they want it...
In less than 30 seconds, every time!
With a smile, every time!
With great service, every time!
With a fresh pizza, every time!
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