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- 1. Open Ended- Menu - POS - Drawer Summary - Count money in drawer - Money should equal starting amount - Close out - Save - If it doesnt equal out then leave a note then close out
- 2. Open Ended- Identification - click menu (blue top center) - fast add - street box - scan id with green scanner - barcode = phone #, email or check box - click #@ visits, enter 9999 - expiration = click up 5 years - click date on calendar - select photo @ top right of box @ bottom left - save ***Waiver*** - pull up new guest by name click blue name - drop down document location to member document - select create new member document - PDF (original) drop down to "Planet Fitness for Guest Liability Waiver - enter new guest name into box (Name is in blue @ top) - select next at bottom - signs twice on outside pad - select save
- 3. Open Ended- Get ID - last name tab, first name tab - select check in
- 4. Open Ended- Click menu - Click new agreement - select membership the guest wants - click thru all black boxes - fill in all boxes that turn red - under agreement scan barcode/ keytag with green scanner - under billing info check all boxes on the right then sign agreement - 1st signature let members know they will be billed around the 17th - 2nd signature making sure customer is aware that bank info is on file - 3rd signature liability waiver stating member is using equipment at own risk - save/finish - member pays - take picture - give welcome bag and keytag - BCM need to fill out skin type evaluation and tanning waiver document
- 5. Open Ended- busy time sheet - trainer schedule - rules/policies - sticker
- 6. Open Ended- ID - click menu - fast add - click street - barcode = phone number - visits allowed 9999 - expiration= as far in future - photo at top right and save
- 7. Open Ended- Look member up by name - click name in blue - go to documents on top right - document location click member document - create member document - PDF click "Planet Fitness" - For guest liability waiver - guest name - next - member sign twice and save
- 8. Open Ended- check in by name - click barcode and scan keycard - take photo - give customer skin chart to fill out ( # BC member) - select documents in purple bar - (left box) click datatrak - drop to member document - click create member document - click PDF and drop to tanning waiver - right box click PDF and drop to Ohio skin evaluation - enter value and tallys
- 9. Open Ended- click name in blue - click invoices - click edit - cancel membership - select reason - sign document - fill in payment amount, last bill, when they have access to and your name - save
- 10. Open Ended- ipad pin 9549 - open app "Abc online sign up" - select membership - fill in sales person and members gender then have member fill in all the info - look member up - take picture assign key tag and sign only waivers if needed
- 11. Open Ended
- 12. Open Ended-Pull up member -click name (underlined next to check in) - select manage - select invoice - select edit in top bar - cancel membership - select cancellation reason - recall monthly amount due - sign doc. - enter monthly due $ in box - select last bill date (most recent 17th) - select last day (next 17th) - enter employee name - customer signs on pinpad - explain buy out if applicable then they pay by card
- 13. Open Ended- change agreement in purple bar - select rewrite - review plan choice verbally - click agreement plan - drop down to select choice - update personal info if needed - new barcode + key card - select employee
- 14. Open Ended-Ipad or they do it online - barcode # - email on file - zip code on file ***primary billing*** - checking account - secondary billing ( credit or debit )
- 15. Open Ended-click on name - go to billing - add new payment option - under "check all that apply" - 1st box primary 2nd box is secondary
- 16. Open Ended- POS - scan product or select it - give BCM discount if BC holder and product accepts it ( Click Now ) - click total in bottom row - select card on file or credit if using other card - finish (print receipt) - have member sign or put card in - enter last 4 of your SSN -
- 17. Open EndedPFStow9549
- 18. Open Ended1.) Print out stockable inventory Menu, manage, stockable inventory, run, print out 2.) Look add up Only adjust drinks/tan Add whats in the back cooler Log each product 3.) Go to Setup then club items, select drink, manage, quantity (put in #) reason (always received) then save
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