Megan, a new server at The Fish House, reported for work 10 minutes early on Thursday. She was excited about her new job and wanted to make a good impression. Her shift started off well. One of her customers ordered a menu item that Megan had not tried yet. When the order came up, Megan dipped her finger into the sauce at the edge of the plate for a taste. As the shift progressed, Megan's station got busier. When the hostess came to ask how soon one of Megan's tables could be cleared, Megan decided to do it herself. She took the dirty dishes to a bus station and then wiped down the table with a serving cloth she kept in her apron. The buser, John, finished another task and came to help her set the table. While he put out silverware and linens, Megan filled water glasses with ice by scooping the glasses into the ice bin in the bus station. Only one slice of bread and one pat of butter were missing from the basket that had been on a previous customer's table, so she put that on a tray with the water glasses and brought it to the table. The table was reset in record time, and Megan soon had more guests. While taking their orders, Megan reached up to scratch a sore on her neck. Then she went to the kitchen to turn in the order and pick up a dessert order for another table.