If you are experiencing any problems in your frame shop, please call your __________________.
2. Fill in the Blank
30 seconds
1 pt
Any customer selecting a readymade frame will be offered ____________ artwork installation.
3. Fill in the Blank
30 seconds
1 pt
Always keep Staple Guns disconnected and in the ____________ at all times when not in use.
4. Fill in the Blank
30 seconds
1 pt
Scrap Matboard should be cut into _______ x ______ inch strips and used to protect frames from damage caused by hangers.
5. Fill in the Blank
30 seconds
1 pt
Always store orders in a protective _____________ carrier. Never leave artwork unprotected.
6. Fill in the Blank
30 seconds
1 pt
Hobby Lobby frame shops should complete all custom orders in ___________ days or less
7. Fill in the Blank
30 seconds
1 pt
The ___________________ is a computerized mat cutter which consists of a computer and a cutting board.
8. Fill in the Blank
30 seconds
1 pt
A basic rule of thumb to follow when drymounting is this, "_____________________."
9. Fill in the Blank
30 seconds
1 pt
The combination press, or __________________, uses heat and pressure to bond prints and posters to a rigid board.
10. Fill in the Blank
30 seconds
1 pt
_______________________ is the area where you should store any frames that are part of a custom order.
11. Fill in the Blank
30 seconds
1 pt
Hobby Lobby Requires the Use of safety ____________ and _________ while handling and cutting glass.
12. Open Ended
30 seconds
1 pt
T/F
When taking an order for custom framing you may use a Frame Table Ticket.
13. Open Ended
30 seconds
1 pt
T/F
The equipment tool caddies may be used by customers for "Do It Yourself" framing.
14. Open Ended
30 seconds
1 pt
T/F
We want to give as many orders as possible a custom due date.
15. Open Ended
30 seconds
1 pt
T/F
Custom Tickets should be taped in the center of the artwork sleeves.
16. Open Ended
30 seconds
1 pt
T/F
Dispose of glass scraps smaller than 8 x 10 in the designated trashcan.
17. Open Ended
30 seconds
1 pt
T/F
Moulding samples should be evenly spaced from the top of the sample panels to the bottom.
18. Fill in the Blank
30 seconds
1 pt
Yellow Copies of the Custom Frame Tickets should be kept for a period of ________________.
19. Open Ended
30 seconds
1 pt
Finishing Toolboxes, when not in use, are to be kept where?
20. Fill in the Blank
30 seconds
1 pt
Write the mat number in the upper left hand corner of a mat scrap in pencil and file it in the proper slot for mat scraps that are ______________.
21. Fill in the Blank
30 seconds
1 pt
All finished orders must be ___________ before being placed on the Finished Order Storage shelves.
22. Fill in the Blank
30 seconds
1 pt
A ________________ is a standard unit of measurement that is figured by adding the width and height of the frame size.
23. Fill in the Blank
30 seconds
1 pt
A frame size of 16 x 20 would have ____________ united inches.
24. Open Ended
30 seconds
1 pt
T/F
Use a pencil to record the customer information and prices on the Frame Table Ticket and the Custom Frame Ticket.
25. Open Ended
30 seconds
1 pt
T/F
The fee for sizing a matboard includes an opening.
26. Open Ended
30 seconds
1 pt
T/F
The drymount charge includes the substrate and mounting materials.
27. Open Ended
30 seconds
1 pt
T/F
Creative cut mats should be charged at $4.00 per opening in addition to the basic mat price.
28. Open Ended
30 seconds
1 pt
T/F
The canvas stretching fee includes the stretcher bars.
29. Open Ended
30 seconds
1 pt
T/F
The shrinkwrap charge includes an acid free foamboard substrate
30. Open Ended
30 seconds
1 pt
T/F
Coupons may be accepted in the Frame Shop.
31. Open Ended
30 seconds
1 pt
T/F
Charge a Labor Fee for orders that will require extra time or effort.
32. Fill in the Blank
30 seconds
1 pt
If you make a mistake while filling out a ticket, you should ___________.
33. Fill in the Blank
30 seconds
1 pt
All Employee orders must be reviewed and approved by management ____________.
34. Fill in the Blank
30 seconds
1 pt
The united Inches (on the Custom Ticket) should be written ________.
35. Fill in the Blank
30 seconds
1 pt
If a piece requires glazing materials (glass/acrylite) that is larger than Hobby Lobby offers, you should _____________.
36. Fill in the Blank
30 seconds
1 pt
Always keep customers informed of any changes in the ____________ of their orders.
37. Fill in the Blank
30 seconds
1 pt
Your store transmits the Custom Frames and Mats order once every _________.
38. Fill in the Blank
30 seconds
1 pt
Any UPS or Overnight Orders must be approved by the __________.
39. Fill in the Blank
30 seconds
1 pt
When ordering stacked mouldings design 2 is called a ______________________.
40. Fill in the Blank
30 seconds
1 pt
There are no "______________ orders" permitted for the custom frame and mat order, make sure that you have ordered everything properly.
41. Fill in the Blank
30 seconds
1 pt
The maximum length you can order most custom wood frames (excluding barnwood) is ___________ inches.
42. Fill in the Blank
30 seconds
1 pt
________________ is the best way to keep your equipment operation at peak performance.
43. Fill in the Blank
30 seconds
1 pt
If your turn around time is more than __________ days out, you should ask a member of management for assistance.
44. Fill in the Blank
30 seconds
1 pt
Record all problems on the ________________________.
45. Open Ended
30 seconds
1 pt
T/F
You should turn off and drain the compressor every night.
46. Open Ended
30 seconds
1 pt
T/F
if you have an order for a frame listed as "out of stock" you should continue to order it each week.
47. Open Ended
30 seconds
1 pt
T/F
The best way to correct a mistake in the back office program is the "Update Custom Frame Order" button.
48. Open Ended
30 seconds
1 pt
T/F
The best way to order a stretcher bar is as a stacked frame.
49. Open Ended
30 seconds
1 pt
T/F
The smallest length of a wooden frame, stretcher bar, liner, or fillet you can order is 4inches.
50. Open Ended
30 seconds
1 pt
T/F
All custom orders should be finished no later than 14 days from the date the order was taken.
51. Open Ended
30 seconds
1 pt
T/F
Unfinished orders due today are considered Late, or Past Due
52. Open Ended
30 seconds
1 pt
T/F
Always carry finished custom orders to the cash registers for your customers.
53. Open Ended
30 seconds
1 pt
T/F
Always as for the customer's copy of the ticket or photo ID when conducting an order pick-up.
54. Open Ended
30 seconds
1 pt
T/F
If you order a frame as 1A1 there must always be a 1B1 as well
55. Open Ended
30 seconds
1 pt
T/F
The shadowbox extender frame should be ordered as a base cap extension
56. Open Ended
30 seconds
1 pt
Fill out the Stack Code for each stacked frame in the spaces provided. Assume these are both on the same weekly custom transmittal.
57. Fill in the Blank
30 seconds
1 pt
____________ refers to the act of installing the artwork into a frame.
58. Fill in the Blank
30 seconds
1 pt
Remember to always carry the glass with both hands by the ______ edge only!
59. Fill in the Blank
30 seconds
1 pt
The _____________ protects the artwork from pollutants, debris, and insects.
60. Fill in the Blank
30 seconds
1 pt
________________ hangers should usually be used on wooden frames that are 9 x 12 or smaller.
61. Fill in the Blank
30 seconds
1 pt
_____________ strap hangers are our most durable hangers and can be used on frames up to 48 x 92
62. Fill in the Blank
30 seconds
1 pt
The primary purpose of the ___________ is to keep the back of the frame away from the wall.
63. Fill in the Blank
30 seconds
1 pt
Most importantly mats are used to help ________ the artwork.
64. Open Ended
30 seconds
1 pt
Calculate the mat width of the following mat
Frame size 12x16
Window opening 8x12
65. Open Ended
30 seconds
1 pt
Calculate the frame size of the following mat
Mat width 3"
Window opening 20x24
66. Open Ended
30 seconds
1 pt
T/F
Always inspect the order and order forms before you begin the fitting and finishing process
67. Open Ended
30 seconds
1 pt
T/F
Prescription Glasses are an acceptable method of Eye Protection
68. Open Ended
30 seconds
1 pt
T/F
Always cut usable glass scraps into standard sizes.
69. Open Ended
30 seconds
1 pt
T/F
To make it easier to cut the glass, you can score it a second time.
70. Open Ended
30 seconds
1 pt
T/F
The paper trimming knife is the only acceptable method to trim the paper backing.
71. Open Ended
30 seconds
1 pt
T/F
When installing wire hangers, the wire should be stretched tight against the back of the frame.
72. Open Ended
30 seconds
1 pt
T/F
When finished with an order, have it inspected by another employee for accuracy and quality.
73. Open Ended
30 seconds
1 pt
T/F
All framers should be trained to use a tabletop mat cutter.
74. Open Ended
30 seconds
1 pt
T/F
You should use a black sharpie when marking on the back of a mat
75. Fill in the Blank
30 seconds
1 pt
When cutting glass do not________.
76. Fill in the Blank
30 seconds
1 pt
Always place a __________________ under the bar and rod assembly of the Tabletop Mat cutter.
77. Fill in the Blank
30 seconds
1 pt
____________ is the single largest category of original artwork that we handle at hobby lobby
78. Fill in the Blank
30 seconds
1 pt
__________________ is a framing technique used to stretch a needle art over a rigid board.
79. Fill in the Blank
30 seconds
1 pt
_____________ needles are used in lacing and couching due to their blunt tips that will not tear the fabric.
80. Fill in the Blank
30 seconds
1 pt
Use cotton or polyester to lace and couch ____________ and aida cloth.
81. Fill in the Blank
30 seconds
1 pt
Use neutral colored __________________ when lacing or couching fine fabrics.
82. Fill in the Blank
30 seconds
1 pt
Lacing and couching do not use any _____________ or tapes that could damage the artwork.
83. Fill in the Blank
30 seconds
1 pt
______________ is a method of mounting needleart by taking the art on the top of a rigid board
84. Fill in the Blank
30 seconds
1 pt
______________ is a generic term used to describe any material used as a fabric support for a painting
85. Fill in the Blank
30 seconds
1 pt
When inspecting the canvas, always make note of any ____________ on the custom frame ticket
86. Fill in the Blank
30 seconds
1 pt
Oil paintings should be allowed to dry for a _________ before being framed under glass
87. Open Ended
30 seconds
1 pt
T/F
You should store needleart on hangers in the frame shop to prevent wrinkling
88. Open Ended
30 seconds
1 pt
T/F
Always use black thread when lacing ad this will increase visibility.
89. Open Ended
30 seconds
1 pt
T/F
When couching needleart always use aManohar that is larger than the finished frame
90. Open Ended
30 seconds
1 pt
T/F
You should use the lacing method to mount doilies baby clothes and jerseys
91. Open Ended
30 seconds
1 pt
T/F
Glazing materials (glass or acrylite) should never touch the needleart
92. Open Ended
30 seconds
1 pt
T/F
Never roll an unstretched canvas for storage
93. Open Ended
30 seconds
1 pt
T/F
The painted surface of the canvas should never come into direct contact with glass or acrylite.
94. Open Ended
30 seconds
1 pt
T/F
When framing a canvas you must cut holes in the paper backing to provide air circulation.
95. Open Ended
30 seconds
1 pt
T/F
Original oil paintings should be framed with glass in order to protect them if they are over a year old.
96. Open Ended
30 seconds
1 pt
T/F
Backing boards will not allow the canvas to breathe and will therefore cause the paint to Crack.
97. Fill in the Blank
30 seconds
1 pt
If a customer chooses to frame a picture without a mat, ___________ can be used to create the necessary airspace.
98. Fill in the Blank
30 seconds
1 pt
Paper will generally expand and contract ______________ the grain of the paper more than ______________ the grain.
99. Fill in the Blank
30 seconds
1 pt
The natural convection currents will help maintain an even _______________ level across the face of the art.
100. Fill in the Blank
30 seconds
1 pt
The weakest points of the spacers are at the ___________ of the frame
101. Fill in the Blank
30 seconds
1 pt
A standard ___________ is a deep frame that is enclosed in all sides
102. Fill in the Blank
30 seconds
1 pt
_____________ and _____________ are materials that you can use instead of glue when mounting valuable or irreplaceable items.
103. Fill in the Blank
30 seconds
1 pt
Every shadow box should have a ___________
104. Open Ended
30 seconds
1 pt
T/F
The spacers will prevent newton's rings and wet spots that often appear on glossy prints
105. Open Ended
30 seconds
1 pt
T/F
Econospace spacers are to be used with adhesive on the frame
106. Open Ended
30 seconds
1 pt
T/F
shadow boxes and other difficult orders should have a labor free included with the charges
107. Open Ended
30 seconds
1 pt
T/F
Silicone glue should only be used to mount spacers and items of no value (either monetary or sentimental)
108. Open Ended
30 seconds
1 pt
T/F
Weight and balance are some of the most important aspects of the shadow box to consider
109. Open Ended
30 seconds
1 pt
Which of these can be used to create the necessary air space between the art and glazing materials.
110. Open Ended
30 seconds
1 pt
Which of these mounts would you use for a golf ball or many other 3d objects.
111. Open Ended
30 seconds
1 pt
Which of these mounts would you use for coins, medallions, or relatively flat 3d objects.
112. Open Ended
30 seconds
1 pt
Which of these mounts would you use for cards and other 2d objects that should not be hinged.
113. Fill in the Blank
30 seconds
1 pt
Matting serves both aesthetic and _________ purposes
114. Fill in the Blank
30 seconds
1 pt
_____________ are the only type of naturally acid free/lignin free mats
115. Fill in the Blank
30 seconds
1 pt
The intentional lines visible on many moldings are the veneers __________
116. Fill in the Blank
30 seconds
1 pt
The most common practice for making ornate moldings is the use of _________
117. Fill in the Blank
30 seconds
1 pt
A wood grain perpendicular to the length of the moulding is called a ___________
118. Fill in the Blank
30 seconds
1 pt
The primary colors are ____________.
119. Fill in the Blank
30 seconds
1 pt
_______ colors are created by mixing equal parts of 2 primary colors
120. Fill in the Blank
30 seconds
1 pt
Colors directly across from each other on the color wheel are __________
121. Fill in the Blank
30 seconds
1 pt
As framers it is our job to show the most _____________ way to frame artwork, be ________, and offer the ________ quality products like acid free mats, Museum glass, etc for optimum protection
122. Open Ended
30 seconds
1 pt
T/F
Custom moldings are often Hand finished
123. Open Ended
30 seconds
1 pt
T/F
Base Cap extensions should be kept simple and tasteful
124. Open Ended
30 seconds
1 pt
T/F
Achromatic color harmonies are mainly whites, grays, and blacks.
125. Open Ended
30 seconds
1 pt
T/F
Monochromatic color harmonies use tints, tones, and shades of one color to create a color harmony.
126. Open Ended
30 seconds
1 pt
T/F
Orange is considered a cool color
127. Fill in the Blank
30 seconds
1 pt
___________ is the best way to make sure artwork stays permanently flat
128. Fill in the Blank
30 seconds
1 pt
Never drymount _________ sensitive artwork as it will suffer noticeable damage
129. Fill in the Blank
30 seconds
1 pt
Drymounting will __________ the monetary value of some types of artwork.
130. Fill in the Blank
30 seconds
1 pt
The drymount lid or _________ should be cleaned of excess adhesive on a regular basis
131. Fill in the Blank
30 seconds
1 pt
Time +temperature + pressure - ___________ =drymount
132. Fill in the Blank
30 seconds
1 pt
For newspapers you should drymount with _________ foam board to prevent a "ghosting" effect.
133. Fill in the Blank
30 seconds
1 pt
When drymounting the ____________ should always be larger than the artwork.
134. Fill in the Blank
30 seconds
1 pt
When drymounting orders that include mats, you will need to cut the mats _________ trimming the foamboard
135. Fill in the Blank
30 seconds
1 pt
______________ can be defined as temporary wrapping an object in a plastic film.
136. Open Ended
30 seconds
1 pt
T/F
You should encourage customers to drymount original artwork
137. Open Ended
30 seconds
1 pt
T/F
The vent cloth should always cover the two silver vacuum manifolds
138. Open Ended
30 seconds
1 pt
T/F
Pastel paintings and crayon drawings should always be dry mounted
139. Open Ended
30 seconds
1 pt
T/F
You should always drymount as many orders at a time as possible
140. Open Ended
30 seconds
1 pt
T/F
When dry mounting always tack the poster in the bottom right corner to prevent wrinkling
141. Open Ended
30 seconds
1 pt
T/F
Never overlap Fusion 4000 as it will cause noticeable creases in the artwork
142. Open Ended
30 seconds
1 pt
T/F
The tacking iron is hot and it can cause serious Burns
143. Open Ended
30 seconds
1 pt
T/F
Whenever possible shrink wrapping order should be completed while the customer waits
144. Open Ended
30 seconds
1 pt
T/F
When shrink wrapping always use regular foam core board
145. Open Ended
30 seconds
1 pt
T/F
The shrink wrapping heat gun can cause serious Burns and should be handled with care
146. Open Ended
30 seconds
1 pt
What goes between the dry Mount lid and the artwork