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- 1. Fill in the BlankIf you are experiencing any problems in your frame shop, please call your __________________.
- 2. Fill in the BlankAny customer selecting a readymade frame will be offered ____________ artwork installation.
- 3. Fill in the BlankAlways keep Staple Guns disconnected and in the ____________ at all times when not in use.
- 4. Fill in the BlankScrap Matboard should be cut into _______ x ______ inch strips and used to protect frames from damage caused by hangers.
- 5. Fill in the BlankAlways store orders in a protective _____________ carrier. Never leave artwork unprotected.
- 6. Fill in the BlankHobby Lobby frame shops should complete all custom orders in ___________ days or less
- 7. Fill in the BlankThe ___________________ is a computerized mat cutter which consists of a computer and a cutting board.
- 8. Fill in the BlankA basic rule of thumb to follow when drymounting is this, "_____________________."
- 9. Fill in the BlankThe combination press, or __________________, uses heat and pressure to bond prints and posters to a rigid board.
- 10. Fill in the Blank_______________________ is the area where you should store any frames that are part of a custom order.
- 11. Fill in the BlankHobby Lobby Requires the Use of safety ____________ and _________ while handling and cutting glass.
- 12. Open EndedT/F When taking an order for custom framing you may use a Frame Table Ticket.
- 13. Open EndedT/F The equipment tool caddies may be used by customers for "Do It Yourself" framing.
- 14. Open EndedT/F We want to give as many orders as possible a custom due date.
- 15. Open EndedT/F Custom Tickets should be taped in the center of the artwork sleeves.
- 16. Open EndedT/F Dispose of glass scraps smaller than 8 x 10 in the designated trashcan.
- 17. Open EndedT/F Moulding samples should be evenly spaced from the top of the sample panels to the bottom.
- 18. Fill in the BlankYellow Copies of the Custom Frame Tickets should be kept for a period of ________________.
- 19. Open EndedFinishing Toolboxes, when not in use, are to be kept where?
- 20. Fill in the BlankWrite the mat number in the upper left hand corner of a mat scrap in pencil and file it in the proper slot for mat scraps that are ______________.
- 21. Fill in the BlankAll finished orders must be ___________ before being placed on the Finished Order Storage shelves.
- 22. Fill in the BlankA ________________ is a standard unit of measurement that is figured by adding the width and height of the frame size.
- 23. Fill in the BlankA frame size of 16 x 20 would have ____________ united inches.
- 24. Open EndedT/F Use a pencil to record the customer information and prices on the Frame Table Ticket and the Custom Frame Ticket.
- 25. Open EndedT/F The fee for sizing a matboard includes an opening.
- 26. Open EndedT/F The drymount charge includes the substrate and mounting materials.
- 27. Open EndedT/F Creative cut mats should be charged at $4.00 per opening in addition to the basic mat price.
- 28. Open EndedT/F The canvas stretching fee includes the stretcher bars.
- 29. Open EndedT/F The shrinkwrap charge includes an acid free foamboard substrate
- 30. Open EndedT/F Coupons may be accepted in the Frame Shop.
- 31. Open EndedT/F Charge a Labor Fee for orders that will require extra time or effort.
- 32. Fill in the BlankIf you make a mistake while filling out a ticket, you should ___________.
- 33. Fill in the BlankAll Employee orders must be reviewed and approved by management ____________.
- 34. Fill in the BlankThe united Inches (on the Custom Ticket) should be written ________.
- 35. Fill in the BlankIf a piece requires glazing materials (glass/acrylite) that is larger than Hobby Lobby offers, you should _____________.
- 36. Fill in the BlankAlways keep customers informed of any changes in the ____________ of their orders.
- 37. Fill in the BlankYour store transmits the Custom Frames and Mats order once every _________.
- 38. Fill in the BlankAny UPS or Overnight Orders must be approved by the __________.
- 39. Fill in the BlankWhen ordering stacked mouldings design 2 is called a ______________________.
- 40. Fill in the BlankThere are no "______________ orders" permitted for the custom frame and mat order, make sure that you have ordered everything properly.
- 41. Fill in the BlankThe maximum length you can order most custom wood frames (excluding barnwood) is ___________ inches.
- 42. Fill in the Blank________________ is the best way to keep your equipment operation at peak performance.
- 43. Fill in the BlankIf your turn around time is more than __________ days out, you should ask a member of management for assistance.
- 44. Fill in the BlankRecord all problems on the ________________________.
- 45. Open EndedT/F You should turn off and drain the compressor every night.
- 46. Open EndedT/F if you have an order for a frame listed as "out of stock" you should continue to order it each week.
- 47. Open EndedT/F The best way to correct a mistake in the back office program is the "Update Custom Frame Order" button.
- 48. Open EndedT/F The best way to order a stretcher bar is as a stacked frame.
- 49. Open EndedT/F The smallest length of a wooden frame, stretcher bar, liner, or fillet you can order is 4inches.
- 50. Open EndedT/F All custom orders should be finished no later than 14 days from the date the order was taken.
- 51. Open EndedT/F Unfinished orders due today are considered Late, or Past Due
- 52. Open EndedT/F Always carry finished custom orders to the cash registers for your customers.
- 53. Open EndedT/F Always as for the customer's copy of the ticket or photo ID when conducting an order pick-up.
- 54. Open EndedT/F If you order a frame as 1A1 there must always be a 1B1 as well
- 55. Open EndedT/F The shadowbox extender frame should be ordered as a base cap extension
- 56. Open EndedFill out the Stack Code for each stacked frame in the spaces provided. Assume these are both on the same weekly custom transmittal.
- 57. Fill in the Blank____________ refers to the act of installing the artwork into a frame.
- 58. Fill in the BlankRemember to always carry the glass with both hands by the ______ edge only!
- 59. Fill in the BlankThe _____________ protects the artwork from pollutants, debris, and insects.
- 60. Fill in the Blank________________ hangers should usually be used on wooden frames that are 9 x 12 or smaller.
- 61. Fill in the Blank_____________ strap hangers are our most durable hangers and can be used on frames up to 48 x 92
- 62. Fill in the BlankThe primary purpose of the ___________ is to keep the back of the frame away from the wall.
- 63. Fill in the BlankMost importantly mats are used to help ________ the artwork.
- 64. Open EndedCalculate the mat width of the following mat Frame size 12x16 Window opening 8x12
- 65. Open EndedCalculate the frame size of the following mat Mat width 3" Window opening 20x24
- 66. Open EndedT/F Always inspect the order and order forms before you begin the fitting and finishing process
- 67. Open EndedT/F Prescription Glasses are an acceptable method of Eye Protection
- 68. Open EndedT/F Always cut usable glass scraps into standard sizes.
- 69. Open EndedT/F To make it easier to cut the glass, you can score it a second time.
- 70. Open EndedT/F The paper trimming knife is the only acceptable method to trim the paper backing.
- 71. Open EndedT/F When installing wire hangers, the wire should be stretched tight against the back of the frame.
- 72. Open EndedT/F When finished with an order, have it inspected by another employee for accuracy and quality.
- 73. Open EndedT/F All framers should be trained to use a tabletop mat cutter.
- 74. Open EndedT/F You should use a black sharpie when marking on the back of a mat
- 75. Fill in the BlankWhen cutting glass do not________.
- 76. Fill in the BlankAlways place a __________________ under the bar and rod assembly of the Tabletop Mat cutter.
- 77. Fill in the Blank____________ is the single largest category of original artwork that we handle at hobby lobby
- 78. Fill in the Blank__________________ is a framing technique used to stretch a needle art over a rigid board.
- 79. Fill in the Blank_____________ needles are used in lacing and couching due to their blunt tips that will not tear the fabric.
- 80. Fill in the BlankUse cotton or polyester to lace and couch ____________ and aida cloth.
- 81. Fill in the BlankUse neutral colored __________________ when lacing or couching fine fabrics.
- 82. Fill in the BlankLacing and couching do not use any _____________ or tapes that could damage the artwork.
- 83. Fill in the Blank______________ is a method of mounting needleart by taking the art on the top of a rigid board
- 84. Fill in the Blank______________ is a generic term used to describe any material used as a fabric support for a painting
- 85. Fill in the BlankWhen inspecting the canvas, always make note of any ____________ on the custom frame ticket
- 86. Fill in the BlankOil paintings should be allowed to dry for a _________ before being framed under glass
- 87. Open EndedT/F You should store needleart on hangers in the frame shop to prevent wrinkling
- 88. Open EndedT/F Always use black thread when lacing ad this will increase visibility.
- 89. Open EndedT/F When couching needleart always use aManohar that is larger than the finished frame
- 90. Open EndedT/F You should use the lacing method to mount doilies baby clothes and jerseys
- 91. Open EndedT/F Glazing materials (glass or acrylite) should never touch the needleart
- 92. Open EndedT/F Never roll an unstretched canvas for storage
- 93. Open EndedT/F The painted surface of the canvas should never come into direct contact with glass or acrylite.
- 94. Open EndedT/F When framing a canvas you must cut holes in the paper backing to provide air circulation.
- 95. Open EndedT/F Original oil paintings should be framed with glass in order to protect them if they are over a year old.
- 96. Open EndedT/F Backing boards will not allow the canvas to breathe and will therefore cause the paint to Crack.
- 97. Fill in the BlankIf a customer chooses to frame a picture without a mat, ___________ can be used to create the necessary airspace.
- 98. Fill in the BlankPaper will generally expand and contract ______________ the grain of the paper more than ______________ the grain.
- 99. Fill in the BlankThe natural convection currents will help maintain an even _______________ level across the face of the art.
- 100. Fill in the BlankThe weakest points of the spacers are at the ___________ of the frame
- 101. Fill in the BlankA standard ___________ is a deep frame that is enclosed in all sides
- 102. Fill in the Blank_____________ and _____________ are materials that you can use instead of glue when mounting valuable or irreplaceable items.
- 103. Fill in the BlankEvery shadow box should have a ___________
- 104. Open EndedT/F The spacers will prevent newton's rings and wet spots that often appear on glossy prints
- 105. Open EndedT/F Econospace spacers are to be used with adhesive on the frame
- 106. Open EndedT/F shadow boxes and other difficult orders should have a labor free included with the charges
- 107. Open EndedT/F Silicone glue should only be used to mount spacers and items of no value (either monetary or sentimental)
- 108. Open EndedT/F Weight and balance are some of the most important aspects of the shadow box to consider
- 109. Open EndedWhich of these can be used to create the necessary air space between the art and glazing materials.
- 110. Open EndedWhich of these mounts would you use for a golf ball or many other 3d objects.
- 111. Open EndedWhich of these mounts would you use for coins, medallions, or relatively flat 3d objects.
- 112. Open EndedWhich of these mounts would you use for cards and other 2d objects that should not be hinged.
- 113. Fill in the BlankMatting serves both aesthetic and _________ purposes
- 114. Fill in the Blank_____________ are the only type of naturally acid free/lignin free mats
- 115. Fill in the BlankThe intentional lines visible on many moldings are the veneers __________
- 116. Fill in the BlankThe most common practice for making ornate moldings is the use of _________
- 117. Fill in the BlankA wood grain perpendicular to the length of the moulding is called a ___________
- 118. Fill in the BlankThe primary colors are ____________.
- 119. Fill in the Blank_______ colors are created by mixing equal parts of 2 primary colors
- 120. Fill in the BlankColors directly across from each other on the color wheel are __________
- 121. Fill in the BlankAs framers it is our job to show the most _____________ way to frame artwork, be ________, and offer the ________ quality products like acid free mats, Museum glass, etc for optimum protection
- 122. Open EndedT/F Custom moldings are often Hand finished
- 123. Open EndedT/F Base Cap extensions should be kept simple and tasteful
- 124. Open EndedT/F Achromatic color harmonies are mainly whites, grays, and blacks.
- 125. Open EndedT/F Monochromatic color harmonies use tints, tones, and shades of one color to create a color harmony.
- 126. Open EndedT/F Orange is considered a cool color
- 127. Fill in the Blank___________ is the best way to make sure artwork stays permanently flat
- 128. Fill in the BlankNever drymount _________ sensitive artwork as it will suffer noticeable damage
- 129. Fill in the BlankDrymounting will __________ the monetary value of some types of artwork.
- 130. Fill in the BlankThe drymount lid or _________ should be cleaned of excess adhesive on a regular basis
- 131. Fill in the BlankTime +temperature + pressure - ___________ =drymount
- 132. Fill in the BlankFor newspapers you should drymount with _________ foam board to prevent a "ghosting" effect.
- 133. Fill in the BlankWhen drymounting the ____________ should always be larger than the artwork.
- 134. Fill in the BlankWhen drymounting orders that include mats, you will need to cut the mats _________ trimming the foamboard
- 135. Fill in the Blank______________ can be defined as temporary wrapping an object in a plastic film.
- 136. Open EndedT/F You should encourage customers to drymount original artwork
- 137. Open EndedT/F The vent cloth should always cover the two silver vacuum manifolds
- 138. Open EndedT/F Pastel paintings and crayon drawings should always be dry mounted
- 139. Open EndedT/F You should always drymount as many orders at a time as possible
- 140. Open EndedT/F When dry mounting always tack the poster in the bottom right corner to prevent wrinkling
- 141. Open EndedT/F Never overlap Fusion 4000 as it will cause noticeable creases in the artwork
- 142. Open EndedT/F The tacking iron is hot and it can cause serious Burns
- 143. Open EndedT/F Whenever possible shrink wrapping order should be completed while the customer waits
- 144. Open EndedT/F When shrink wrapping always use regular foam core board
- 145. Open EndedT/F The shrink wrapping heat gun can cause serious Burns and should be handled with care
- 146. Open EndedWhat goes between the dry Mount lid and the artwork
- 147. Open EndedTo tack artwork to the substrate
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