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7 questions
A provider is billing for a service that has already been completed but was not a covered benefit of the plan. The service was denied, and the provider submitted an appeal. What kind of appeal is this?
Clinical
Non-clinical
Expedited
Escalated
A member is appealing a Recommended Clinical Review denial because she says she has met medical policy criteria. What kind of appeal is this?
Clinical
Expedited
Escalated
Non-clinical
A member requested an escalation of an appeal for a life-altering pain treatment that was denied because it was not covered under his plan. It has been in review for 15 days. Which type of appeal is this request eligible for?
Expedited appeal
Escalated appeal
Both Expedited and Escalated appeals
Neither Expedited or Escalated appeals
A provider requested an escalation of an appeal for a cosmetic service that was denied as not covered. The claim has been in review for 40 days. Which type of appeal is this request eligible for?
Expedited appeal
Escalated appeal
Both Expedited and Escalated appeals
Neither Expedited or Escalated appeals
A MAR requested an escalation of an appeal for a life-saving treatment that was denied for medical policy during Recommended Clinical Review. It has been 2 days. Which type of appeal is this request eligible for?
Expedited appeal
Escalated appeal
Both Expedited and Escalated appeals
Neither Expedited or Escalated appeals
Is a provider-submitted appeal eligible for a second level review if the member has also submitted an appeal?
Yes
No
Is a MAR-submitted appeal eligible for external review if the member appeals are exhausted, but the provider has not submitted an appeal?
Yes
No
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