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Provider: Appeals Quiz

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  • 1. Multiple Choice
    30 seconds
    1 pt

    A provider is billing for a service that has already been completed but was not a covered benefit of the plan. The service was denied, and the provider submitted an appeal. What kind of appeal is this?

    Clinical

    Non-clinical

    Expedited

    Escalated

  • 2. Multiple Choice
    30 seconds
    1 pt

    A member is appealing a Recommended Clinical Review denial because she says she has met medical policy criteria. What kind of appeal is this?

    Clinical

    Expedited

    Escalated

    Non-clinical

  • 3. Multiple Choice
    30 seconds
    1 pt

    A member requested an escalation of an appeal for a life-altering pain treatment that was denied because it was not covered under his plan. It has been in review for 15 days. Which type of appeal is this request eligible for?

    Expedited appeal

    Escalated appeal

    Both Expedited and Escalated appeals

    Neither Expedited or Escalated appeals

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