Have an account?
Which is not a function of management (EN,BC,1,2,3,4,5,6,7,8)
What are the four components of the business process? (EN,BC,1,2,3,4,5,6,7,8)
production, marketing, management, finance
sales, marketing, public relations, finance
consumer, product, development, profit
control, plan, e-commerce, recall
Public businesses are motivated to earn a profit? (EN,BC,1,2,3,4,5,6,7,8)
A small business may also be referred to as a "mom and pop" business? (EN,BC,1,2,3,4,5,6,7,8)
________________________ decides what needs to be done and how it will be accomplished (EN,BC,1,2,3,4,5,6,7,8)
What is 5% of 20? (EN,BM, 1,2,3,4,5,6,7)
0.02 is read as _____. (EN,BM, 1,2,3,4,5,6,7)
At a movie premiere, the number of children, men and women who attended were in the ratio 2:3:4. If 236 children watched the premiere, how many persons were in the audience? (EN,BM, 1,2,3,4,5,6,7)
What is 2/3 of 12? (EN,BM, 1,2,3,4,5,6,7)
20% of what number is 16? (EN,BM, 1,2,3,4,5,6,7)
Maria assembled widgets M-F as follows: 23, 34, 52, 47, 31
She gets paid P4.25 per widget. How much did she get paid? (EN,BM, 1,2,3,4,5,6,7)
Emily is a baker. She bakes 24 loaves of bread, and places them into 4 bags. How many loaves are in each bag? (EN,BM, 1,2,3,4,5,6,7)
What is Body Language? (EN CS, 1,2,3,4)
Postures, gestures, and facial expressions.
The exchange of information through the use of words.
Your words say one thing but your body language say another.
Speak from your point of view.
Good listening skills include what? (EN CS, 1,2,3,4)
Smiling and waving at people
Yelling loud at people
Writing in slang.
None the above.
Three Styles of Communication (EN CS, 1,2,3,4)
Aggressive, Active Listening, communication
Passive, “I” Messages, Assertive
Aggressive, passive, and assertive
None of the above
When a person states his/her position in a firm but positive manner is (EN CS, 1,2,3,4)
None of the above
A situation in which your words say one thing but your body language says another is (EN CS, 1,2,3,4)
An “I” Message
A mixed message
A person that is overly forceful, pushy, hostile or otherwise attacking in approach is known as (EN CS, 1,2,3,4)
Which of the following is considered a speaking skill? (EN CS, 1,2,3,4)
Make clear, simple statements
Rereading your words before you send a message
Two types of communication are: (EN CS, 1,2,3,4)
Verbs and Nouns
Verbal and information
Verbal and non-verbal
Happy and sad
1. The term “Entrepreneur” has been derived from the word “entreprendre” which means: (EN ES 1)
a. To give
b. To undertake
c. To choose
d. To decide
3. What is the hallmark of a successful entrepreneur? (EN ES 1)
a. Risk bearing capacity
Which of the following is used by entrepreneurs to acquire experience in an international market before making a major commitment?(EN ES 1)
b) Minority Interest
c) Joint venture
d) Majority interest
Having less than 50 percent of equity share in an international venture is called:(EN ES 1)
a) Joint Venture
b) Majority interest
c) Minority interest
Which one of the following is the process of entrepreneurs developing new products that over time make current products obsolete?(EN ES 1)
a) New business model
c) None of the given options
d) Creative destruction
4. Which type of entrepreneurs utilizes a chance to introduce a new technique or new product? (EN ES 1)
a. Innovative entrepreneur
b. Instigated entrepreneur
c. Initiative entrepreneur
d. Fabian entrepreneur
Which of the following is a remedy to solve the problems of women entrepreneurs? (EN ES 1)
a. Social attitude
b. Finance cells
c. Stiff Competition
What can be defined as an attractive project idea which an entrepreneur accepts as a basis for his investment decision? (EN ES 1)
Ownership capital is also known as? (EN ES 1)
When dealing with disputes you refer to IPR what is it? (EN ES 1)
a. Industrial Policy Resolutions
b. Industrial Protection Resolutions
c. Independent Policy Reforms
d. Income Plan Rewards
Which form of growth of the business is diversification? (EN ES 1)
An optimum capital structure can be defined as a financing mix incurring the ___ cost but yielding the ___ results. (EN ES 1)
a. Least & maximum
b. Maximum & least
c. Least & minimum
d. Maximum & minimum
Good sources of information for an entrepreneur about competitors can be obtained from_________. (EN ES 1)
B. Product information leaflets.
C. Company reports and published accounts.
D. All the above.
Entrepreneurs are motivated by _________. (EN ES 1)
B. personal values.
C. pull influences.
D. All the above.
State of confusion about what is ethically right or wrong. (EN E 1,2,3,4)
Which out of these are benefits of ethics in business? (EN E 1,2,3,4)
High employee morale
Good public image
High employee turnover
Low market reputation
Listen to the audio and identify which product advertisement does this audio belong to? (EN E 1,2,3,4)
Integrity in business means (EN E 1,2,3,4)
To be honest and forthright with one another and with customers, communities, suppliers, and other stakeholders.
To say what you mean, to deliver what you promise, and to stand up for what is right.
To obey all laws of the countries where you do business
To treat others with dignity and fairness
Below are the areas concerning of ethics in businesses, EXCEPT? (EN E 1,2,3,4)
The following are the examples of environmental issues associated with businesses ethics, EXCEPT? (EN E 1,2,3,4)
Toxic waste disposal
The importance of ethics in entrepreneurship are include (EN E 1,2,3,4)
attract employees to the firm's products and boosting the sales and profit
make customers want to stay with the company and reduce turnover.
attract investors and keep the company's share price high
none of the above
which of the following not to improve ethics in entrepreneurship? (EN E 1,2,3,4)
All of the above
Gross profit is calculated by... (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Revenue - Total Costs
Revenue + Variable Costs
Revenue - Cost of Sales
Revenue - Fixed Costs
Cost of sales is calculated by... (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Opening stock + purchases - closing stock
Opening stock + purchases + closing stock
Adding up all of the stock bought during the year
Opening stock - closing stock
Which of the following are different terms for fixed costs? (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Which of the following are different terms for variable costs? (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Cost of sales
How do you calculate net profit? (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Gross profit - expenses
Revenue - total costs
Gross profit - variable costs
Revenue - indirect costs
COGS stands for (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
cost of goods sales
cost of goods serviced
cost of goods sold
Examples may include salaries, utilities, rent, insurance, and office supplies. (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Revenue = 1000
Cost of Goods Sold = 200
Expenses = 300
Gross Profit = ? (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Revenue = 1000
Cost of Goods Sold = 200
Expenses = 300
Net Profit = ? (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Net Profit = 500
Revenue = 2000
Expenses = 1000
Cost of Goods Sold = ? (ENT FIS 1,2,3,4,5,6,7,8,9,10,11,12,13)
Risk management is understood to be an executive function. (ENT LRM 1,2,3,4,5,6,7,8)
The goal a company wants to achieve with its risk management strategy must be compatible with the overall business objectives. (ENT LRM 1,2,3,4,5,6,7,8)
This step contains the risk politics of the organization, order and liability. (ENT LRM 1,2,3,4,5,6,7,8)
The _____________ is a regulation which passed the US Congress in 2002 as a reaction to different financial scandals. (ENT LRM 1,2,3,4,5,6,7,8)
Classical risks which can be strategic, financial and operational nature or concern the legal environment, so-called ________________ must be all considered. (ENT LRM 1,2,3,4,5,6,7,8)
___________________ shows a very generally held base which tries to consider all the different risk within an organization. (ENT LRM 1,2,3,4,5,6,7,8)
Give the three guides were published for the successful application of the ISO 31000. (ENT LRM 1,2,3,4,5,6,7,8)
Company's strategy and culture is nothing to do in risk management. (ENT LRM 1,2,3,4,5,6,7,8)
Emerging risks are global risks. (ENT LRM 1,2,3,4,5,6,7,8)
Strategy Audit is included in Internal Control System of ERM. (ENT LRM 1,2,3,4,5,6,7,8)
What term refers to people that are responsible for running a business? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
How many functions of management do most managers carry out? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Planning, organizing, leading, and controlling are the four __________ of management. (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Which function of management involves reviewing the performance of employees? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
How would you classify a manager that's in charge of a department? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Which function of management involves creating goals, objectives, and ways to achieve them? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Name the function of management that involves monitoring how the business is performing. (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Who makes the decisions that middle managers carry out? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Which function of management requires leaders to provide a direction and vision for a business? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
What management function involves monitoring customer satisfaction? (ENT M 1,2,3,4,5,6,7,8,9,10,11,12,13)
Pieces of information collected directly by an individual or organization. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
A group that includes a cross section of the entire population that is targeted. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
Provides insight into what people think about a topic. Comes from research questions that require judgement, instead of "yes or no" answers. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
Facts and figures from which conclusions can be drawn. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
A group of people brought together to discuss a specific topic. Usually consist of 6-9 people (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
A set of questions posed to a group of people to determine how that group thinks. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
Information, statistics, or other type of data that already exists. Someone has already collected the information, but others can use it. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
A pattern of change in consumer behavior that leads to changes in the marketing mix. Often combines research on customers, competition, and possible opportunities. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
The patterns of change in society as a whole. They often lead to changes in consumer behavior. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
Gathering, storing, and using customer data for marketing directly to customers based on their histories. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
Marketing information system
Searching through large amounts of digital data to find useful patterns or trends. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
The quality of providing consistent and dependable measurement and results. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
The extent to which questions address the intended marketing-research topics. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
The skewing of results caused by the order in which questions are placed in a survey. It happens if answer choices for questions are not rotated among all surveys given. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
Gathering and analyzing information to help make sound marketing decisions. (ENT MR 1,2,3,4,5,6,7,8,9,10,11,12,13)
What roles do promotions play in marketing? (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
The three roles that promotion plays in marketing are to inform, persuade, and remind consumers about products and services.
Which is true of Interpersonal Communications? (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
It can be inefficient & costly
Frequently used in business-to-business marketing
All of the above
Influencer marketing is a form of social media marketing involving endorsements and product placement from influencers, people and organizations who have a purported expert level of knowledge or social influence in their field (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
Consumer promotions are all around us in the form of "coupons, percent-off discounts, free trials and samples, buy one get one free deals, rebates, premiums, ad specialties, and contests and sweepstakes (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
Consumer Promotions are intended to build brand awareness. (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
What is NOT true about public relations? (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
You do NOT pay for it
It can be positive or negative. You DO NOT control it.
The public tends to believe that information from PR is a trusted and reliable resource.
Public Relations is all about sales.
What is NOT an example of public relations? (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
Media & Press Kit
Slotting Allowances do NOT pay for: (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
Penalties for poor sales
Which is NOt true about direct mail? (ENT MP 1,2,3,4,5,6,7,8,9,10,11,12,13)
Electronic or Printed
Cost of production
Some may not open the mail
Operations Management is a _________ process: (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Which of these Managers would be least likely to be considered in an operations management role within an organization?: (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Financial Risk Manager
Which of these would an operations manager not be responsible for?: (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Safety and maintenance
Sales and marketing
Which of these statements accurately captures a current trend in operations? (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Cost competition is more important than any other basis for competition
There is increased focus on local markets and local competition.
Products and services are designed more quickly and by teams.
Jobs are increasingly specialized as workers focus on basic assembly tasks
Productivity increases when : (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Outputs decrease while inputs remain the same.
Inputs and outputs increase proportionately.
Inputs decrease while outputs remain the same.
Inputs increase while outputs remain the same.
Which one of the following would not generally be considered an aspect of operations management? (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Secure financial resources
Product or service design
Which one of the following is not a typical question dealt with by an operations managers? (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
How much capacity will be needed in the months ahead?
What is a satisfactory location for a new facility?
Which products/services should be offered?
How to motivate employees?
Which of the following would NOT normally be considered a general characteristic of a service? (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
Production and consumption can always be spatially separated.
Low contact services can often be made more efficient than high contact services.
Production and consumption are simultaneous.
Many services involve both tangible and intangible outputs.
The dominant operation for a bank is: (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
The first step in choosing a location for a service facility involves answering which of the following questions?: (ENT POM 1,2,3,4,5,6,7,8,9,10,11,12,13,14,15)
What is the purpose of the service and how will success be measured?
How many facilities will be constructed?
Are the potential sites limited due to access, zoning restrictions, labor availability…?
All of the above questions must be asked.