10 questions
Which of the following are benefits of brainstorming when compared to nominal group technique?
a. brainstorming is more fun
b. brainstorming can create a positive organizational climate
c. brainstorming can encourage talented and highly skilled employees to remain in an organization
d. all of the above
Groupthink can be combatted in which of the following ways?
the team leader could withhold his or her viewpoint during team discussion
the devil's advocate role could be assigned to a specific team member
team members could engage in cohesiveness-building training
d. both a and b
Team creativity can be promoted in which of the following ways?
Establishing a competitive environment to promote creative ideas
Establishing challenges for the team
Evaluating ideas during the idea generation stage
Stressing deadlines to encourage intensity and focus
Which of the following is an effective technique for dealing with troublesome group members?
Embrace their disruptive behavior
Use the same behaviors as the disruptive member to demonstrate why their behaviors are flawed
Create an environment where the disruptive member does not feel welcome
Confront the person directly
Goals work best for building teams when
they are clearly stated
there are many goals to challenge the team
the goals create competition within the group
no goal is shared by every member on the team
Which of the following is not a way to establish team identity?
creating a team name
creating a uniform style of dress
creating group rituals
creating competition among group members for prizes and awards given to the best team member
Breaking down a problem into its constituent parts during team discussion is which of the following steps in the Standard Agenda?
Criteria development
Identification of the problem
Analyzing the problem
Evaluating problem solutions
Consensus decision making means that
every group member's preferred choice will be selected by the group
all members agree to the final decision or group choice
all legitimate concerns of group members are addressed
both b and c
Majority rule has which of the following disadvantages?
it is time consuming to arrive at a majority decision
majorities make slow methological decisions
a dominance power dynamic can emerge
all of the above
Groupthink is
a process where group members gather to decide issues
a process of group members stressing disagreement and skepticism
a process of group members stressing cohesiveness and agreement instead of skepticism and optimum decision making
a process of breaking rigid thinking by placing a problem in a different frame of reference