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- 1. Multiple Choice
A senior servant in a well -to-do-household. Also know as Valet or Varlet.
Room Attendant
Butler
Housekeeper
Manager
- 2. Multiple Choice
Being trusted person whom the guest can confide in when they need to talk or share an idea, experience or opinion.
Housekeeper
Confidant
Guide
Guest Relations
- 3. Multiple Choice
Informing the guest of what is available both within and outside the venue, when it is available, how to get there and how to obtain entry, preferential treatment.
Housekeeper
Confidant
Guide
Gguest Relations
- 4. Multiple Choice
Ensuring the guest has a pleasant stay in a venue, ensuring their expectations are met and dealing with any problems that arise during the stay.
Housekeeper
Confidant
Concierge
Guest Relations
- 5. Multiple Choice
A valet is considered as
Front of the house staff
Back of the house staff
None of the above
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